What was said
What this says
As at Fri 9 Oct 2026Marcus Bell gave formal renewal notice for the Growth subscription ending 14 Aug 2026. Conor Daly will sign only against the executed order form and will not agree terms until he has them in writing.
Ask: Marcus cited contracted annual recurring revenue of £42k and 40 licensed users, and asked who will sign and whether users or connectors change.
Customer view: Conor said he will sign, but only against the executed order form, not any draft. He did not answer the questions on users or connectors.
Next: Sophie Ling is to send the renewal paperwork, which must refer to the executed order form.
The thread
Updated 9 Oct 26Typerenewal
Messages2
First message2026-05-15
Last message2026-05-20
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Messages
- Marcus Bell 15 May 2026 14:13Hi Conor, A early heads-up on your renewal. Carrowkeel's Growth subscription runs to 14 Aug 2026, so this is our formal notice ahead of that date. For reference, the contracted annual recurring revenue on the current order form is £41,800 and you have 40 licensed users. What would help from your side: - confirm who will sign the renewal - tell us if you want any change to users or connectors Sophie is copied and will send the renewal paperwork. Happy to jump on a call if it's easier to talk it through. Thanks, Marcus
- Conor Daly 20 May 2026 17:15Marcus, Thanks for the notice. Fair enough on the timing. I will sign, but only against the executed order form, so please make sure the renewal paperwork refers to that and not to any draft. Which version is the signed one from last year? Let's check the order form before anything goes out. I'm not agreeing terms until I have them in writing. Conor
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