Negotiation follow-up: terms for Growth

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Sophie Ling recapped the £54k total and 1 Aug 2025 signature target. Conor Daly said he agreed nothing on the call and wants payment and renewal terms in the order form. Sophie confirmed they will be there.

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As at Fri 9 Oct 2026

Sophie Ling recapped the £54k total and 1 Aug 2025 signature target. Conor Daly said he agreed nothing on the call and wants payment and renewal terms in the order form. Sophie confirmed they will be there.

Ask: Conor asked about payment terms and how the first term is treated, and wants both written into the order form.

Customer view: Firm that nothing is agreed until he sees it in writing. Owen Tallis is copied on commercial terms.

Next: Sophie to send the order form that week with payment and renewal terms in full.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2025-07-17

Last message2025-07-21

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Sophie Ling 17 Jul 2025 16:10
to Conor Daly
Hi Conor, Thanks for your time on the call today. I've copied Owen Tallis, our VP Sales, as he's looking at the commercial terms with me. To recap what we discussed: the deal stays at the total of £53,800, and we are working towards 1 Aug 2025 for signature. You asked about the payment terms and how the first term is treated. I'll confirm both in the order form rather than leave them as verbal points. If there is anything else you want covered, tell me and I'll fold it in. Kind regards, Sophie
Conor Daly 18 Jul 2025 09:57
to Sophie Ling
Sophie, Thanks for the recap. I haven't agreed anything on the call, as I never do until I see it in writing. Please put the payment terms and the renewal terms in the order form and I'll review it. Conor
Sophie Ling 21 Jul 2025 14:11
to Conor Daly
Hi Conor, Fair point, and that is how we'd want it too. Owen and I have gone through it, and the order form will carry the payment terms and the renewal terms in full. Nothing is agreed until it is signed by both sides. You'll have it from me this week, with the date we are working to still being 1 Aug 2025. Let me know if you'd rather have it earlier. Best, Sophie

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