B-Glass
Kingdon Diagnostics logo

Kickoff follow-up and next steps

Email thread

Kingdon Diagnostics logo Kingdon Diagnostics · cs

Callie's follow-up to the kickoff lists what each customer contact owes: access details, governance checks and priority trusts. No customer response in the thread. She suggests starting with contract managers only on the forty-user licence.

What was said

What this says

As at Fri 9 Oct 2026

Callie's follow-up to the kickoff lists what each customer contact owes: access details, governance checks and priority trusts. No customer response in the thread. She suggests starting with contract managers only on the forty-user licence.

Ask: Ryan to provide written access to the referrals source and reporting-turnaround tickets, Mark Dodds to confirm information governance checks before NHS trust data loads, Aisha Bukhari to name priority trusts.

Customer view: There is no customer response in the thread.

Next: Callie starts connectors only once access is in writing and suggests a phased rollout of the forty-user licence, widening after the first refresh.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages1
First message2025-01-09
Last message2025-01-09

Messages

  1. Callie Brennan
    Callie Brennan 9 Jan 2025 17:36
    to Aisha Bukhari, Ryan Heslop, Mark Dodds
    Hello all, Thanks for your time at the kickoff today. Here is where we landed, so we all have the same list. What I need from your side is: - Ryan: written access details for the referrals source and the reporting-turnaround tickets, so we can connect them before we switch on the refresh. - Mark: confirmation of the information governance checks you want in place before any NHS trust data is loaded, and who signs them off. - Aisha: a short list of which trusts the contract managers want to see first, so I map those fields first. Once the access is in writing I will start the connectors, and I will not begin anything before then. I will send a setup note after each stage so Ryan can run things on his own afterwards. The licence covers forty users, but I suggest we start with the contract managers only and widen it once the first refresh has landed cleanly. I will propose a couple of slots for the next working session separately. Thanks, Callie

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only