Callie Brennan

Staff

Implementation Consultant · customer success · reports to Sofia Marchetti · left 28 Mar 2025

Callie Brennan, Implementation Consultant, left BG-Demo on 28 Mar 2025. She attended 183 recorded calls and carried onboarding and training for many accounts that now need a named successor.

made from

How they work

Insight

As at Fri 9 Oct 2026

Callie Brennan, Implementation Consultant, left BG-Demo on 28 Mar 2025. She attended 183 recorded calls and carried onboarding and training for many accounts that now need a named successor.

Role: Callie was an Implementation Consultant in customer success, based in London and reporting to Sofia Marchetti. She started on 5 Jun 2023 and left BG-Demo on 28 Mar 2025.

Book: HR counts show 183 calls attended, 135 email threads, 49 tickets assigned and 31 documents authored. Ardenmore Pension Administration and Brimscombe Energy carried the most activity.

Evidence: The recent reads are onboarding and training work for Merriott Lyle Distribution, Brimscombe Energy, Tarnbeck Insurance Brokers and Skovdal Software. Several customers relied on a single admin or one or two people.

Now: She has left, so open onboarding actions on these accounts need a named owner. The evidence does not show who has taken them over.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

On record

Updated 9 Oct 26

Organisations0

Calls183

Email threads135

Deals0

Documents31

Events0

Computedmade from

Calls

No calls in the last four weeks.

Callsmade from

Time off

From	To	Type	Days	Status
30 Jan 2025	3 Feb 2025	holiday	3	taken
27 Jan 2025	28 Jan 2025	sick	2	taken
2 Jan 2025	3 Jan 2025	holiday	2	taken
9 Dec 2024	11 Dec 2024	holiday	3	taken
14 Oct 2024	18 Oct 2024	holiday	5	taken
8 Aug 2024	15 Aug 2024	holiday	6	taken
29 Apr 2024	29 Apr 2024	holiday	1	taken
1 Mar 2024	7 Mar 2024	holiday	5	taken
22 Jan 2024	26 Jan 2024	holiday	5	taken
17 Dec 2023	19 Dec 2023	holiday	2	taken
23 Oct 2023	24 Oct 2023	holiday	2	taken
18 Sep 2023	19 Sep 2023	holiday	2	taken
8 Aug 2023	14 Aug 2023	holiday	5	taken
17 Jul 2023	18 Jul 2023	holiday	2	taken
3 Jul 2023	5 Jul 2023	sick	3	taken

HRmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help