Following up on the quarterly review

Hello Helen, hello Paul, Thank you both for your time on the review. It was good to have you both on the call, and I appreciated Paul sharing the repairs report so we could look at the same page. Just to close the loop on what we covered, as I understood it: - The repairs counts in the report Paul showed don't match what the housing management system gives you, and you'd like to understand why before the next board pack. - You'd like the tenant, repairs and arrears views to be something the team can rely on before the morning stand-up. - Usage across the licensed users is steady, and nothing is open with our support team at the moment. I don't want to guess at the cause of the repairs counts, so I'll look at the source data with our engineers and come back to you with what we find. Paul, if you have the job references you flagged, could you send them over? That would save us a round of questions. How is the team finding it generally? If anything else has come to mind since the call, just reply here and I'll add it to my notes. Best wishes, Daniel

Daniel, Thanks for the summary, that's about right. Job refs attached, along with the screenshots from the repairs dashboard. Double-counted again on the ones I've marked. Same jobs appear twice in the report but once in the housing system. Any update on this by early next week would help. Helen has the board pack to think about. Paul