Connector access for onboarding

Hi Paul, Following on from the scheduling note, here is the access checklist so we can plan the connector work for Calderbrook. I never start a connector without written access, so what I need from your side is: - the repairs system connection details, sent in writing - the same for the complaints system - the same for the rent arrears source - a named person for each source who can answer questions if something looks odd Your Growth plan covers 40 licensed users, so once the sources are in we can look at who should be invited first. If some of these sit with other teams, just tell me who and I'll write to them with exactly what is needed. Thanks, Callie

Callie, Repairs and complaints details attached to this one. Both are in writing, as you asked. Rent arrears is not with me. Our finance team holds it. I've asked, no answer yet. Any update on this from me will come as soon as I hear. Named contact for repairs is me. Complaints is a colleague in the customer team, I'll pass the name on. Paul

Hi Paul, Thanks, that's really helpful. I've got the repairs and complaints details and I'll start on those two this week. I'll leave the rent arrears connector alone until the written access arrives from your finance team, so there's no rush on that, but it does need to be in before we can do a full first refresh. Once you have the complaints contact name, send it over and I'll add it to the setup note, which I'll share with you at the end of the stage so you can run things on your own. Thanks, Callie