What was said
What this says
As at Fri 9 Oct 2026Logistical thread: Callie Brennan proposes a Thursday 10:00 mapping session and Paul Rigby agrees. He flags that repairs jobs have been counted twice since the housing system upgrade and that he is the only admin.
Ask: a sample export, the fields the stand-up report relies on, and confirmation of who needs admin rights.
Customer view: Paul agrees to Thursday 10:00 and warns of duplicate jobs since the housing system upgrade. Admin rights are just him for now.
Next: Paul sends the export and then the fields list.
The thread
Updated 9 Oct 26Typecs
Messages2
First message2024-09-23
Last message2024-09-23
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Messages
- Callie Brennan 23 Sep 2024 14:08Hi Paul, Thanks for your time on the call earlier. As promised, here is the plan for the next stage. Before we switch on the refresh, I'd like a working session with you to map the repairs fields properly. It should take about an hour, and I'd suggest Thursday morning, around 10:00, if that suits you. What I need from your side is: - a sample export of repairs jobs from the housing system - the list of fields your stand-up report relies on - confirmation of who else in your team needs admin rights Once I have those I can check the mapping against your sample and make sure it maps cleanly before anything goes live. Let me know if Thursday works or if another slot is better. Thanks, Callie
- Paul Rigby 23 Sep 2024 16:01Callie, Thursday 10:00 is fine. I'll send the export tomorrow. Heads up, it has repairs jobs counted twice since the housing system upgrade. Job refs will be in the file so you can see which ones. Fields list to follow. Admin rights is just me for now. Paul
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