Onboarding session with Paul: a time

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Logistical thread: Callie Brennan asks Paul Rigby for a working session on the repairs source. Paul accepts Monday at 11:00 and will send examples of double-counted jobs beforehand.

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As at Fri 9 Oct 2026

Logistical thread: Callie Brennan asks Paul Rigby for a working session on the repairs source. Paul accepts Monday at 11:00 and will send examples of double-counted jobs beforehand.

Ask: Callie wants an hour with Paul on how repairs jobs are structured and counted, before the refresh is switched on.

Customer view: Paul agrees promptly and says he already keeps a spreadsheet of double-counted jobs, so it is no bother.

Next: Paul sends job refs with screenshots before Monday at 11:00.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2024-09-13

Last message2024-09-13

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Messages

Callie Brennan 13 Sep 2024 10:09
to Paul Rigby
Hello Paul, Following the kickoff, I would like a working session with you on the admin side, separate from Helen's. We will go through the repairs source, how the jobs are structured and how you want them counted, before we switch on the refresh. Could you do Monday at 11:00 or Tuesday at 15:00? It will take about an hour. What I need from your side is a few example repairs jobs where the same job appears twice, with the job reference, so I can see how it looks in the data and map it properly. Thanks, Callie
Paul Rigby 13 Sep 2024 12:01
to Callie Brennan
Callie, Monday at 11:00 is fine. I will send the double-counted jobs before then, job refs attached with screenshots. I keep a spreadsheet of them so it is no bother. Paul

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