B-Glass
Olivia Grant

How to filter search results by date

Ticketclosed

Clashmore Recruitment logo Clashmore Recruitment · How to filter search results by date

Méabh Crowley asked how to filter placement search results by date range. She found the feature independently before support responded. Support provided additional tips on saved searches, which customer found valuable.

Priority low

What happened

What this says

Current to 14 Oct 26

Méabh Crowley asked how to filter placement search results by date range. She found the feature independently before support responded. Support provided additional tips on saved searches, which customer found valuable.

Problem: Méabh Crowley asked how to filter search results by date but found the answer herself before receiving a response.

Handling: Bethan Lister's first response came much later, after the customer had solved the problem independently. However, support added value by explaining saved searches feature, which Méabh found useful for streamlining future searches.

Watch: First response time was significantly slower than ideal for a low-priority how-to question. Customer was satisfied with feature functionality but slow response may deter future support engagement.

AI · claude-haiku-4-5-20251001 · 14 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelemail
First response (min)542
CSAT5
Helpdeskmade from

Trail

  1. Méabh Crowley
    public_reply · Méabh Crowley 4 Mar 2026 09:30
    Actually, scratch that. I just found the filter button on the results page. Sorted now, thanks.
  2. Méabh Crowley
    created · Méabh Crowley 4 Mar 2026 09:51
    Hi, quick question. When I search for placements in the brain, is there a way to narrow the results to just the past six months? Right now the search is returning everything we've ever placed and I have to scroll through loads of old data. I know you can filter by client, but I'm not sure if there's a date filter available. Méabh
  3. Olivia Grant
    public_reply · Olivia Grant 4 Mar 2026 12:41
    Hi Méabh, glad you found it. Just so you know for next time, the date filter is in the sidebar on the right. You can set a start and end date, or use the quick options like 'last month' or 'last quarter'. You can combine it with the other filters too. Let me know if you have any other questions. Thanks, Olivia
  4. Olivia Grant
    public_reply · Olivia Grant 4 Mar 2026 18:53
    One more thing. You can save filtered searches as bookmarks in your profile. So if you often look at placements from the last six months, you can save that view and come back to it next time. Might save you a bit of time. Cheers, Olivia
  5. Méabh Crowley
    public_reply · Méabh Crowley 6 Mar 2026 13:49
    Brilliant, thanks Olivia. I'll set up a couple of saved searches for the main things I look at. This is going to save me a lot of time. Much appreciated.
  6. Olivia Grant
    status_change · Olivia Grant 10 Mar 2026 12:52
  7. status_change · 14 Mar 2026 23:59
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