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Bethan Lister

Invoice Payment Terms Query

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Ashwell Mercer Interiors logo Ashwell Mercer Interiors · Invoice Payment Terms Query

Sunil asked about payment terms on a recent invoice. Bethan confirmed all invoices carry 30-day terms from the invoice date, with terms shown at the bottom of each invoice.

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What happened

What this says

As at Fri 9 Oct 2026

Sunil asked about payment terms on a recent invoice. Bethan confirmed all invoices carry 30-day terms from the invoice date, with terms shown at the bottom of each invoice.

Problem: Sunil needed clarification on payment terms for an invoice. Handling: Bethan provided the standard answer: all invoices carry 30-day payment terms from invoice date, visible at the bottom, and offered to verify specific invoice details if needed. Routine transaction support.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categorybilling
Channelchat
First response (min)139
CSAT5
Helpdeskmade from

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  1. Sunil Kapoor
    created · Sunil Kapoor 16 Apr 2026 14:43
    Hi, I've got a quick question on our latest invoice, just need to confirm the payment terms and due date.
  2. Bethan Lister
    Public reply · Bethan Lister 16 Apr 2026 17:02
    Hi Sunil, all our invoices carry 30-day payment terms from the invoice date. You should see that noted at the bottom. If you want me to check the specific details of your latest invoice, I'm happy to look it up. Thanks, Bethan.
  3. Bethan Lister
    Status change · Bethan Lister 27 Apr 2026 12:18
  4. Status change · 1 May 2026 23:59
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