User roles, permissions and access levels
Ticketclosed
Kesselfeld Software · User roles, permissions and access levels
Tim Schröder asked for clarification on available user roles and their associated permissions so he could assign appropriate access to team members.
Priority normal
What happened
What this says
As at Fri 9 Oct 2026Tim Schröder asked for clarification on available user roles and their associated permissions so he could assign appropriate access to team members.
Problem: Tim Schröder needed to understand available user roles and permissions before adding more team members. Handling: Bethan Lister explained three roles: viewers can see dashboards and ask questions, editors can build dashboards, admins manage users and connectors. Watch: Tim's repeated requests to add users suggest planned growth that indicates potential for a tier upgrade.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryaccess_permissions
Channelemail
First response (min)346
CSAT4
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Trail
Public reply · Tim Schröder 17 Apr 2026 10:16Hi, quick question about roles. What permissions do we have available?- created · Tim Schröder 17 Apr 2026 15:08I need to add a few more team members to the brain with specific roles. Can you explain what each role can do so I can assign the right permissions?
- Public reply · Bethan Lister 17 Apr 2026 20:54Hi Tim, Happy to help! We have viewer, editor, and admin roles. Viewers can see dashboards and ask questions, editors can build dashboards, and admins manage users and connectors. Which team members need what level? Thanks, Bethan
- Status change · 5 May 2026 23:59
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