Feature request, metric alerts
Ticketclosed
Brinkerhof Distributie · Feature request, metric alerts
Bas Kuijpers requested automated alerts when key metrics breach thresholds to help managers catch spikes. Bethan Lister offered workaround and logged request with product team.
What happened
What this says
As at Fri 9 Oct 2026Bas Kuijpers requested automated alerts when key metrics breach thresholds to help managers catch spikes. Bethan Lister offered workaround and logged request with product team.
Problem: Bas Kuijpers asked whether the brain can trigger alerts when metrics exceed defined levels, as manual dashboard review misses spikes. Handling: Bethan responded within 34 hours with a workaround (Snowflake-level alerts) and logged the feature request with the product team. Watch: This signals product-market feedback that customers want proactive alerting, not just dashboards. Could be expansion opportunity at renewal if roadmap advances alerting.
Details
Updated 9 Oct 26Trail
Public reply · Bas Kuijpers 6 Jul 2026 11:24We're thinking about alerts on key metrics, would that be something the brain could do for us?- created · Bas Kuijpers 6 Jul 2026 14:12We'd like to set up alerts when certain metrics breach a threshold: for example, alert us if any installer's complaint count goes above a certain level in a month, or if order volume drops. Would that be something the brain could do? Our managers check dashboards daily but sometimes miss the spikes.
- Public reply · Bethan Lister 6 Jul 2026 22:28Hi Bas, that's a great request and something we're looking at for future releases. For now, the best workaround is to review your dashboards monthly, you could also use your Snowflake tools to set up alerts at the database level if you want more automation. I've logged your request with the product team and we'll keep you posted. Thanks, Bethan
- Status change · 13 Jul 2026 23:59