What happened
What this says
As at Fri 9 Oct 2026Customer needed urgent data export to CSV for board presentation. Bethan explained export button and offered Snowflake direct access for recurring needs.
Request: Bas Kuijpers urgently needed fresh data for a board presentation the following week. Solution: Bethan confirmed CSV export from any dashboard or page and offered optional Snowflake direct-connection setup for automated future refreshes. Expansion: Offer of direct Snowflake access shows path to Premium support or dedicated analyst add-on. Watch: Time-sensitive board requests signal executive visibility; ensure data freshness and accuracy are verified before export.
Details
Updated 9 Oct 26Trail
- created · Bas Kuijpers 6 May 2026 13:35Hi, I need to get data out of the brain urgently. We have a board presentation next week and need fresh data. Can I export from the brain to a spreadsheet, or do I need to pull it a different way?
- Public reply · Bethan Lister 6 May 2026 16:34Hi Bas, yes you can export from any dashboard or page, there's an export button that gives you CSV format straight into a spreadsheet. Perfect for your board presentation. If you need live data or automated refreshes for future reports, I can also set you up with a direct Snowflake connection so you can query the brain data fresh whenever you need it. Which would work for you? Thanks, Bethan
- Status change · 17 May 2026 23:59