SSO and SCIM setup for team expansion

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Kingdon Diagnostics · SSO and SCIM setup for team expansion

Ryan requested SSO and SCIM role mapping setup for their Enterprise deployment of 150 users. Olivia confirmed SCIM2.0 support, tested with sample users, and activated full sync successfully.

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As at Fri 9 Oct 2026

Ryan requested SSO and SCIM role mapping setup for their Enterprise deployment of 150 users. Olivia confirmed SCIM2.0 support, tested with sample users, and activated full sync successfully.

Problem: Kingdon Diagnostics needed SSO and SCIM with role hierarchies for their newly upgraded Enterprise tier.

Handling: Olivia supported the setup end-to-end with a test environment, role mapping confirmation, and full synchronisation of 150 users.

Watch: Ensure dashboard builder permissions are granted as users log in for the first time.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

Prioritylow

Statusclosed

Categoryaccess_permissions

Channelweb

First response (min)634

CSAT5

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created · Ryan Heslop 12 Mar 2026 09:32
We've just upgraded to Enterprise and want to turn on SSO for everyone. What's the process for enabling SCIM, and how quickly can we get our team provisioned? We'll need to ensure role hierarchies are synced properly so people only see data for their own trust.
Public reply · Ryan Heslop 12 Mar 2026 15:14
One more thing, can you confirm your SCIM setup supports role hierarchies? We'll need to sync team structures so people only see their own trust's data.
Public reply · Olivia Grant 12 Mar 2026 20:06
We support SCIM2.0 with full role mapping. I've created a test environment and provisioned a few sample users on your domain so you can check they're syncing correctly before we do the full rollout.
Public reply · Ryan Heslop 16 Mar 2026 11:47
Test users came through fine. We're ready to proceed with the full sync now.
Public reply · Olivia Grant 16 Mar 2026 14:59
Brilliant. Full sync is active. You'll see all 150 users in the next refresh. They start in read-only; you'll need to grant dashboard builder permissions per person once they're logged in.
Status change · Olivia Grant 9 Apr 2026 12:02
Status change · 13 Apr 2026 23:59

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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