What happened
What this says
Current to 11 Oct 26Customer asked how to export search results from the brain for reporting. Bethan explained the Export button supporting CSV and JSON formats; customer confirmed CSV met their needs.
Problem: Nadia needed to export search results for a report. Handling: Bethan Lister directed her to the Export button on the search results page, confirming CSV and JSON format options. Customer confirmed CSV was suitable and marked resolved. This is routine feature guidance with no support issues.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)274
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- created · Nadia Bashir 20 Aug 2025 08:34I need to get our search results exported for a report we're putting together. Are we able to pull the data out of the brain? We'd prefer it in CSV if that's an option.
- public_reply · Bethan Lister 20 Aug 2025 13:08Yes, you can export your search results from the brain. On the search results page, click 'Export' at the top and you'll see the available format options, CSV or JSON. Which would work best for your reporting?
- public_reply · Nadia Bashir 22 Aug 2025 15:45CSV would be perfect for us. That's sorted then, thanks Bethan.
- status_change · 2 Sep 2025 23:59
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