B-Glass
Bethan Lister

Creating a saved search for a client

Ticketclosed

Grisedale Search & Selection logo Grisedale Search & Selection · Creating a saved search for a client

Nadia asked if consultants could quickly view all information for a specific client. Bethan provided step-by-step instructions to create and save filtered searches, which Nadia confirmed worked and saves the team hours.

Priority normal

What happened

What this says

Current to 11 Oct 26

Nadia asked if consultants could quickly view all information for a specific client. Bethan provided step-by-step instructions to create and save filtered searches, which Nadia confirmed worked and saves the team hours.

Problem: Nadia wanted consultants to quickly pull all data for one client in a single view. Handling: Bethan guided Nadia through creating a saved search using the client name filter. Result: Nadia confirmed the feature worked and noted significant time savings.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)246
CSAT3
Helpdeskmade from

Trail

  1. Nadia Bashir
    created · Nadia Bashir 13 Aug 2024 11:10
    Hi, I want to help our consultants quickly see all the information for a specific client in one place. Is there a way to save a search or create a view filtered to just that client?
  2. Bethan Lister
    public_reply · Bethan Lister 13 Aug 2024 15:16
    Hi Nadia, just so I've got this right, you want to filter to a specific client. Yes, you can create a saved search. Open the search page, enter the client name in the filter field, then click 'Save search'. Name it something useful and your consultants will see it in their menu. Try that and tell me what you see?
  3. Nadia Bashir
    public_reply · Nadia Bashir 14 Aug 2024 12:13
    Perfect, that worked great! Our consultants can now pull up everything for a client in seconds. Cheers.
  4. Bethan Lister
    status_change · Bethan Lister 28 Aug 2024 17:16
  5. status_change · 1 Sep 2024 23:59
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