What happened
What this says
Current to 14 Oct 26Tariq Saleem asked how to set up a dashboard with branch-specific filtering for branch managers without creating individual dashboards. Bethan Lister explained how to use role-based data filters.
Problem: Tariq needed to create dashboards for branch managers showing only their own branch data without creating individual dashboards per branch. Handling: Bethan advised using the Data Filter option in the dashboards builder, filtering by the CRM branch field to respect each user's branch assignment.
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Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)121
CSAT5
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- created · Tariq Saleem 16 Jul 2026 14:53I'm setting up a dashboard for our branch managers to see their weekly order volume trends. I can see the dashboards builder, but I'm not sure how to filter the data so each manager sees only their own branch. Do I need to create a separate dashboard for each branch, or can I build one dashboard that shows each user their own branch's data? We have a lot of branches, so individual dashboards wouldn't be practical.
- public_reply · Bethan Lister 16 Jul 2026 16:54Thanks Tariq. You can build a single dashboard with role-based filters. When you're building your visualisation, look for the 'Data Filter' option on the right side. Set it to filter by the branch field from your CRM, and it'll respect each user's own branch assignment. Can you try that and tell me what you see?
- status_change · 1 Aug 2026 23:59
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