B-Brain
Olivia Grant

How to filter search results by date

Ticketclosed

Maelbeek Assurances logo Maelbeek Assurances · How to filter search results by date

Thomas Janssens asked how to filter search results by date range for client files. Olivia Grant provided step-by-step instructions on using the date filter icon.

Priority normal

What happened

What this says

Current to 14 Oct 26

Thomas Janssens asked how to filter search results by date range for client files. Olivia Grant provided step-by-step instructions on using the date filter icon.

Problem: Thomas needed to narrow search results to specific date ranges when looking up client files. Handling: Olivia gave clear instructions on the search interface: click the date filter icon at the top, then select start and end dates. This is a straightforward how-to question showing the search feature is in regular use.

AI · claude-haiku-4-5-20251001 · 14 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)149
CSAT5
Helpdeskmade from

Trail

  1. Thomas Janssens
    created · Thomas Janssens 31 Jul 2026 16:31
    Hi, I'm trying to narrow down search results to a specific date range for client files. Can you walk me through the steps? Thanks, Thomas
  2. Olivia Grant
    public_reply · Olivia Grant 31 Jul 2026 19:00
    Hi Thomas, Sure. In the search box, click on the date filter icon at the top. You can then select a start and end date. Let me know if you get stuck. Cheers, Olivia
  3. Olivia Grant
    status_change · Olivia Grant 5 Aug 2026 11:35
  4. status_change · 9 Aug 2026 23:59
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