Adding new users to the brain
Ticketclosed
Lindqvarn Retail · Adding new users to the brain
Customer asked how to add new e-commerce team users. Olivia provided clear self-service provisioning instructions and noted the Enterprise user headroom.
Priority normal
What happened
What this says
As at Fri 9 Oct 2026Customer asked how to add new e-commerce team users. Olivia provided clear self-service provisioning instructions and noted the Enterprise user headroom.
Problem: Customer wanted to know how to provision new users independently. Handling: Olivia provided straightforward self-service instructions via Settings menu, explained the admin toggle option, and noted the Enterprise tier has headroom under the 150-user limit. Watch: Customer is adding more users, indicating growth within the existing license.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryaccess_permissions
Channelemail
First response (min)326
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created · Johan Berglund 17 Sep 2025 12:36Hi, We need to add a couple of new users to the brain from the e-commerce team. Can you walk me through how to add them? Is there any special setup needed or can I just add them in the platform? Thanks, Johan- Public reply · Olivia Grant 17 Sep 2025 18:02Hi Johan, Adding users is straightforward. Go to Settings > People and click Add user; put in their name and email and they'll get an invite. On Enterprise you can add up to 150 users, so there's plenty of headroom. If you want them as admins, toggle the admin flag when you add them; otherwise they'll have standard read access. Let me know if you hit any issues. Thanks, Olivia
- Status change · 29 Sep 2025 23:59
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