Who they are
Insight
As at Fri 9 Oct 2026Abi Coombes was the sole admin and technical lead for Saltdean Hart's Growth brain. Her platform user ran from 22 Nov 2024 to 21 Nov 2025. A Jan 2026 email indicates the account has ended and she has not replied.
Role: Systems Administrator in Brighton, CRM role admin, and the only admin on the platform. She owned most data sources, handled access, connector set-up and the user list, and raised the technical questions after the 25 Sep 2024 demo.
Influence: A hands-on champion for delivery rather than the commercial buyer. Zoe Kendrick wanted Abi comfortable before anything was signed, so her view mattered to the decision.
Watch: She said that if she is off sick, nothing moves, a clear key-person risk. The 6 Jan 2026 webinar email says the team's time with BG-Demo has finished and shows no reply. Her feedback could inform a win-back.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Saltdean Hart Insurance Brokers | Systems Administrator | admin | abi.coombes@saltdeanhart.example |
Activity
- 15 Jan 2026eventBG-Demo webinar
+35
- 6 Jan 2026email threadInvitation: BG-Demo webinar on Thursday 15 Jan 2026
- 20 Mar 2025eventBG-Demo webinar
+17
- 4 Mar 2025ticketRequest to save and schedule dashboard exports
- 24 Feb 2025email threadInvitation: BG-Demo webinar on Thursday 20 March 2025
- 27 Jan 2025callSaltdean Hart Insurance Brokers / BG-Demo – Training
+1
- 13 Jan 2025ticketHelp setting up connectors for onboarding
- 13 Jan 2025callSaltdean Hart Insurance Brokers / BG-Demo – Onboarding
- 7 Jan 2025email threadOnboarding session in January
- 24 Dec 2024callSaltdean Hart Insurance Brokers / BG-Demo – Onboarding
- 18 Dec 2024email threadScheduling the onboarding sessions
- 11 Dec 2024ticketHow to add new users with read-only access
- 10 Dec 2024callSaltdean Hart Insurance Brokers / BG-Demo – Onboarding
- 27 Nov 2024email threadFollow-up from kickoff call
+1
- 26 Nov 2024callSaltdean Hart Insurance Brokers / BG-Demo – Kickoff
+1
- 9 Oct 2024eventData leaders conference (BG-Demo stand)
+4
- 27 Sep 2024email threadFollow-up: demo and next steps
+2
- 25 Sep 2024callSaltdean Hart Insurance Brokers / BG-Demo – Demo
+2
- 15 Feb 2024eventBG-Demo webinar
+11