Rob Gledhill

Person

Rob Gledhill is a Client Services Manager at Kestle Bay Hotels, held in the CRM as a user. He joined the 30 Sep 2024 Starter demo and raised finance data. The record is thin: one call, one email thread, no tickets or deals.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Rob Gledhill is a Client Services Manager at Kestle Bay Hotels, held in the CRM as a user. He joined the 30 Sep 2024 Starter demo and raised finance data. The record is thin: one call, one email thread, no tickets or deals.

Role: Client Services Manager at Kestle Bay Hotels in Truro, CRM role user. He attended the 30 Sep 2024 demo alongside Sam Hollis and found it straightforward, with no further questions.

Influence: Sam Hollis voiced the decision to move forward, so Rob reads as an evaluator and user rather than the decision-maker. His finance data question would need a fourth connector, the Starter limit.

Watch: the evidence does not show whether a proposal or order form followed, or whether Rob replied to the Amsterdam conference invitation of 28 Sep 2024. No activity is evidenced since.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Kestle Bay Hotels	Client Services Manager	user	rob.gledhill@kestlebay.example

CRMmade from

Activity

9 Oct 2024eventData leaders conference (BG-Demo stand) Sofia Marchetti, Andrew Pickering, Tariq Hussain, Rob Gledhill, Priti Haworth, Nadia Bashir, Abi Coombes+4
30 Sep 2024callKestle Bay Hotels / BG-Demo – Demo Tom Ashdown, Hannah Lowe, Sam Hollis, Rob Gledhill+1
28 Sep 2024email threadData leaders conference, Amsterdam, October Sofia Marchetti, Rob Gledhill
20 Jun 2024eventBG-Demo webinar Nell Ashcombe, Claire Haddon, Peter Mayes, Emma Jagger, Rosa Ellwood, Kristen Abernathy, Jamal Edwards, Craig Holt, Thomas Schumacher, Glenys Routledge, Vanessa Guerrero, Sander Hofman, Jeffrey Illingworth, Marie Wouters, Rob Gledhill, Claire Girard, Layla Al, Polly Illingworth, Ian Dobson+16

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help