B-Glass
Arnaud Janssens

Arnaud Janssens

Person

Maelbeek Assurances logo Maelbeek Assurances · champion

Operations Director at Maelbeek Assurances and CRM champion who led the Starter purchase and raised the connector tickets. His platform user was deactivated on 2026-09-04, so who now asks the brain for the firm is unclear.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Operations Director at Maelbeek Assurances and CRM champion who led the Starter purchase and raised the connector tickets. His platform user was deactivated on 2026-09-04, so who now asks the brain for the firm is unclear.

Role: Operations Director in Brussels, marked champion in the CRM. He joined discovery on 25 Sep 2025 and carried the demo, proposal and kickoff calls, and he reported tickets in June and July 2026.

Influence: He shapes the decision but did not close it alone. On 20 Nov 2025 he needed to run the proposal past Elise Claes, and the 22 Dec 2025 negotiation had both of them present.

Watch: His platform user was deactivated on 2026-09-04, and the evidence does not show why or who replaced him. Two of his tickets concerned stale data in July 2026, so confirm he is still engaged before renewal.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Maelbeek AssurancesOperations Directorchampionarnaud.janssens@maelbeek.example
CRMmade from

Activity

  • 22 Jul 2026ticketRefresh failed Arnaud Janssens, Bethan ListerMaelbeek Assurances logoArnaud JanssensBethan Lister
  • 21 Jul 2026ticketDashboards not updating Arnaud Janssens, Olivia GrantMaelbeek Assurances logoArnaud JanssensOlivia Grant
  • 16 Jun 2026ticketXero sync not updating Arnaud Janssens, Bethan ListerMaelbeek Assurances logoArnaud JanssensBethan Lister
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 19 Mar 2026eventBG-Demo webinar Alice Brewer, Richard Thorne, Ruben Smit, Imogen Hartley, Kelly Sharpe, Sam Yates, Danny Sargent, Ajay Bhatt, Vincent Almeida, Martin Firth, Alan Rennie, Natasha Greaves, Wayne Dobson, Christina Möller, Brenda Oldroyd, Tina Goddard, Maureen Ellis, Stijn Gielen, Clodagh Fitzgerald, Diarmuid Kenny, Eoin Hegarty, Ruth Ackroyd, Ronald Hetherington, Kevin Kershaw, Hugh Fenton, Chris Jagger, Darragh Quinlan, Arnaud Janssens, Chris Riley, Chris Dyson, Jade Riley, Holly Tranter, Carl Whittle, Tomasz Wiśniewski, Clara Hoskins, Mirjam Hendriks, Tim SchröderAlice BrewerRichard ThorneRuben Smit+34
  • 2 Mar 2026callMaelbeek Assurances / BG-Demo – Onboarding Laura Penhaligon, Thomas Janssens, Arnaud JanssensMaelbeek Assurances logoLaura PenhaligonThomas JanssensArnaud Janssens
  • 13 Feb 2026callMaelbeek Assurances / BG-Demo – Onboarding Laura Penhaligon, Thomas Janssens, Arnaud JanssensMaelbeek Assurances logoLaura PenhaligonThomas JanssensArnaud Janssens
  • 6 Feb 2026callMaelbeek Assurances / BG-Demo – Kickoff Laura Penhaligon, Marcus Bell, Arnaud Janssens, Thomas JanssensMaelbeek Assurances logoLaura PenhaligonMarcus BellArnaud Janssens+1
  • 22 Dec 2025callMaelbeek Assurances / BG-Demo – Negotiation Lewis Kerr, Owen Tallis, Elise Claes, Arnaud JanssensMaelbeek Assurances logoLewis KerrOwen TallisElise Claes+1
  • 20 Nov 2025callMaelbeek Assurances / BG-Demo – Proposal Lewis Kerr, Arnaud JanssensMaelbeek Assurances logoLewis KerrArnaud Janssens
  • 27 Oct 2025callMaelbeek Assurances / BG-Demo – Demo Lewis Kerr, Hannah Lowe, Arnaud Janssens, Thomas Janssens, Lucas GoossensMaelbeek Assurances logoLewis KerrHannah LoweArnaud Janssens+2
  • 25 Sep 2025callMaelbeek Assurances / BG-Demo – Discovery Lewis Kerr, Arnaud Janssens, Elise ClaesMaelbeek Assurances logoLewis KerrArnaud JanssensElise Claes
  • 28 Aug 2025dealMaelbeek Assurances – New Lewis Kerr, Arnaud JanssensMaelbeek Assurances logoLewis KerrArnaud Janssens
  • 15 Feb 2024eventBG-Demo webinar Nell Ashcombe, Niamh Costello, Sam Cheney, Abby Lisle, Elliot Allott, Oluwaseun Bamidele, Shona Baird, Anita Mistry, Arnaud Janssens, Luke Kershaw, Tariq Saleem, Abi Coombes, Sharon Whitley, Jade KenwrightNell AshcombeNiamh CostelloSam Cheney+11
  • 22 Jan 2024email threadBG-Demo webinar, 15 Feb 2024 Nell Ashcombe, Arnaud JanssensMaelbeek Assurances logoNell AshcombeArnaud Janssens
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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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