Who they are
Insight
Current to 13 Oct 26Operations Director at Haddon Rook Logistics and the CRM champion. He led the buying calls, attends onboarding and states the value case. He asks 40% of the organisation's questions, a key-person risk.
Role: Operations Director and CRM champion. He was on the discovery, demo, proposal and kickoff calls, and delegated access setup to Tyler Brookes. His platform user was created on 2026-01-10 and is not an admin.
Influence: Janice Haddon, Managing Director, tested price, security and terms, so Spencer is the champion rather than the sole decision-maker. On 6 Feb 2026 he described one view of calls, invoices and delivery notes as what will really save time.
Watch: He asked 814 of 2332 questions in the last 90 days, 35%. If he leaves or disengages, usage and the value case are exposed. The evidence does not show the order form being signed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Haddon Rook Logistics | Operations Director | champion | spencer.gaunt@haddonrook.example |
Activity
- 26 Oct 2026callHaddon Rook Logistics / BG-Demo – Renewal
+1
- 16 Oct 2026callHaddon Rook Logistics / BG-Demo – Check In
- 8 Oct 2026dealHaddon Rook Logistics – Renewal
- 6 Feb 2026callHaddon Rook Logistics / BG-Demo – Training
- 30 Jan 2026callHaddon Rook Logistics / BG-Demo – Onboarding
- 23 Jan 2026callHaddon Rook Logistics / BG-Demo – Onboarding
- 16 Jan 2026email_threadKickoff notes and next steps
- 15 Jan 2026callHaddon Rook Logistics / BG-Demo – Kickoff
- 4 Dec 2025callHaddon Rook Logistics / BG-Demo – Negotiation
+2
- 20 Nov 2025callHaddon Rook Logistics / BG-Demo – Proposal
- 13 Nov 2025email_threadProposal call next week
- 27 Oct 2025callHaddon Rook Logistics / BG-Demo – Demo
+1
- 22 Oct 2025email_threadLet's get a demo in the diary
- 7 Oct 2025callHaddon Rook Logistics / BG-Demo – Discovery
- 18 Sep 2025dealHaddon Rook Logistics – New