B-Glass
Spencer Gaunt

Spencer Gaunt

Person

Haddon Rook Logistics logo Haddon Rook Logistics · champion

Operations Director at Haddon Rook Logistics and the CRM champion. He led the buying calls, attends onboarding and states the value case. He asks 40% of the organisation's questions, a key-person risk.

Who they are

Insight

Current to 13 Oct 26

Operations Director at Haddon Rook Logistics and the CRM champion. He led the buying calls, attends onboarding and states the value case. He asks 40% of the organisation's questions, a key-person risk.

Role: Operations Director and CRM champion. He was on the discovery, demo, proposal and kickoff calls, and delegated access setup to Tyler Brookes. His platform user was created on 2026-01-10 and is not an admin.

Influence: Janice Haddon, Managing Director, tested price, security and terms, so Spencer is the champion rather than the sole decision-maker. On 6 Feb 2026 he described one view of calls, invoices and delivery notes as what will really save time.

Watch: He asked 814 of 2332 questions in the last 90 days, 35%. If he leaves or disengages, usage and the value case are exposed. The evidence does not show the order form being signed.

AI · claude-sonnet-5-5 · 13 Oct 2026

CRM records

OrganisationTitleRoleEmail
Haddon Rook LogisticsOperations Directorchampionspencer.gaunt@haddonrook.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

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Press Ask B (the speech bubble) in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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