B-Glass
Femke Jansen

Femke Jansen

Person

Veldmaat Payments logo Veldmaat Payments · user

Femke Jansen is a Merchant Account Manager at Veldmaat Payments and a hands-on user, not an admin. She backed the brain at the demo but says stale data and thin colleague adoption are hurting trust. The evidence does not show her role in the buying decision.

Who they are

Insight

As at Fri 9 Oct 2026

Femke Jansen is a Merchant Account Manager at Veldmaat Payments and a hands-on user, not an admin. She backed the brain at the demo but says stale data and thin colleague adoption are hurting trust. The evidence does not show her role in the buying decision.

Role: Merchant Account Manager in Amsterdam, CRM role user, platform user created on 5 Jan 2026, not an admin. She took a live merchant question in the 27 Oct 2025 demo and attended the Feb and Mar 2026 training calls.

Influence: She voices the account manager view and says colleagues return to HubSpot. Sanne Bakker is the one she says keeps a log of late refreshes. The evidence does not show who decides or signs.

Watch: She wants to use the chat daily and offered to bring two colleagues to the next session. She asked to be told when loads are fixed, with evidence. Her trust depends on clean mornings.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Veldmaat PaymentsMerchant Account Manageruserfemke.jansen@veldmaat.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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