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Grayling Peak Software logo

Grayling Peak Software

Lost£0
made from

AI facts

As at Fri 9 Oct 2026

Grayling Peak Software is a Denver B2B software prospect with no contract, no invoices and £0 ARR in the CRM. A Starter new-business deal opened on 18 Feb 2026 with an amount of £28k and an ACV of £22k. The CRM closed it lost on 11 Jun 2026 because the customer chose a competitor. There is no usage, no tickets and no open deal. The last interaction was the 5 May 2026 demo, where Mackenzie Pruett asked when they could start.

Read from 2 calls · 1 email threads · 1 deals · 3 people, newest 5 May 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryB2B softwareSource: CRM company record
  • Websitegraylingpeak.exampleSource: CRM company record
  • CountryUnited StatesSource: CRM company record · CRM code US · Region US
  • HQ cityDenverSource: CRM company record
  • Size130 employeesSource: CRM company record
  • CRM ownerJordan PikeSource: CRM company record · Account Executive, US
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 13 Oct 2026
CRMmade from

AI opinion

As at Fri 9 Oct 2026

Lost, because the CRM closed the Starter deal on 11 Jun 2026 after the customer chose a competitor, and nothing has followed since the 5 May 2026 demo. The champion was positive on that call, so a later win-back approach to Mackenzie Pruett is the one opportunity.

SignalsGrayling Peak Software – NewGrayling Peak SoftwareGrayling Peak Software / BG-Demo – DemoGrayling Peak Software / BG-Demo – Discovery

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Last contact5 May 2026Call: Grayling Peak Software / BG-Demo – Demo · 157 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Jordan Pike emails Mackenzie Pruett to request a short call to learn why Grayling Peak Software chose a competitor and whether a Starter offer at the £22k list would reopen the conversation. Re engage
Who
Jordan Pike Jordan Pike
When
This week by 9 Oct 2026
Why
Jordan Pike should reopen contact with Mackenzie Pruett, the champion who praised the 5 May 2026 demo. The aim is to learn why Grayling Peak Software chose a competitor and whether a correctly priced Starter offer could win it back.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

The story

As at Fri 9 Oct 2026
Lost

Lost: the CRM closed Grayling Peak Software's Starter new-business deal lost on 11 Jun 2026 after it chose a competitor. Nothing was signed or invoiced, and there has been no contact since the 5 May 2026 demo. Jordan Pike is to seek a win-back call with Mackenzie Pruett.

Lost: Grayling Peak Software chose a competitor, and the CRM closed its Starter new-business deal, amount £28k and ACV £22k, lost on 11 Jun 2026. There is no order form, no invoice and CRM ARR of £0.

There is no usage and no tickets, as expected for a prospect that never signed. Mackenzie Pruett, Director of Customer Success and the CRM champion, said at the 5 May 2026 demo that the brain was what they needed.

No contact is recorded since that demo, and the records do not show which rival won or why. The 30 Mar 2026 discovery call quoted Starter above list and promised a quarterly check-in Starter lacks.

Jordan Pike emails Mackenzie by 9 Oct 2026 to ask why Grayling Peak Software chose a competitor and whether a Starter offer at the £22k list would reopen talks. Owen Tallis checks any offer matches the price book.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Usagemade from

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

CRMmade from

Open tickets

No open tickets.

Helpdeskmade from

Activity

  • 24 Sep 2026eventYour renewals, read by the brain Alice Brewer, Louise Carver, Douglas Baird, Greg Haskins, Raj Sandhu, Nate Feldman, Lotte Vermeulen, Rania Khoury, Tamsin Nancarrow, Rosa Ellwood, Tammy Ledbetter, Steven Holroyd, Russell Bland, Daan Visser, Fleur Jansen, Marloes de Vries, Andrea Neumann, Owain Jenkins, Asif Nuttall, Julian Gatcombe, Niall Sutherland, Wesley Crabtree, Jörg Zimmermann, Sierra Valdez, Angus Macrae, Graham Rowntree, Shona Barraclough, Josh Fairburn, Pieter van Dam, Cian Farrell, Gráinne Lynch, Jonas Lehmann, Mike Delaney, Andre Holloway, Nicola Shaw, Neil Ashworth, Lorraine Kowalczyk, Philip Annear, Graeme Charlton, Ruud Verhoeven, Mirjam Hendriks, Tyrell Haynes, Ingrid SolbergAlice BrewerLouise CarverDouglas Baird+40
  • 5 May 2026callGrayling Peak Software / BG-Demo – Demo Jordan Pike, Theo Gallagher, Mackenzie Pruett, Sierra ValdezGrayling Peak Software logoJordan PikeTheo GallagherMackenzie Pruett+1
  • 30 Mar 2026callGrayling Peak Software / BG-Demo – Discovery Jordan Pike, Mackenzie Pruett, Cody BrennerGrayling Peak Software logoJordan PikeMackenzie PruettCody Brenner
  • 20 Mar 2026email threadQuick discovery call Jordan Pike, Mackenzie PruettGrayling Peak Software logoJordan PikeMackenzie Pruett
  • 18 Feb 2026dealGrayling Peak Software – New Jordan Pike, Mackenzie PruettGrayling Peak Software logoJordan PikeMackenzie Pruett
CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Grayling Peak Software's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 3 AI summaries of 4 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not written yet.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events · Email
made from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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