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Penmaen Software

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What the paper says

Document roll-up

As at Fri 9 Oct 2026

The latest executed paper is the 30 Jun 2025 Growth order form at £48k a year, which ended 24 Jul 2026. There is no renewal order form, and the 14 May 2026 renewal proposal leaves the fee unconfirmed. Two documents cite a £44k ARR that no executed paper states.

Executed: The 30 Jun 2025 order form is the latest executed paper. It covers Growth tier with 40 licensed users at a £48k annual recurring charge, made up of £44k for Growth and £4,500 for additional 5 connectors, for the term 25 Jul 2025 to 24 Jul 2026.

Earlier executed paper: the MSA, DPA and first order form, all signed 11 Jul 2024, and the 8 Apr 2025 order form adding 5 connectors at £4,500 a year. The 11 Jul 2024 order form set £40k a year after a 10% first-term discount.

Open items: No executed document covers any period after 24 Jul 2026, and the folder holds no renewal order form. The 14 May 2026 renewal proposal leaves the fee to be confirmed by Tom Ashdown with the order form, and the 11 May 2026 draft was internal and unpriced.

Under the price book, a renewal after 24 Jul 2026 moves to the v2 Growth list of £50k. Neither renewal document quotes that figure.

Superseded: The 25 Jun 2024 draft MSA was superseded by the executed MSA of 11 Jul 2024. The 2024 and 2025 proposals were overtaken by the executed order forms.

Contradictions:

  • The 19 May 2025 renewal proposal and the 19 Jun 2025 QBR both state contracted ARR of £44k, but no executed document states that figure.
  • The executed paper shows £40k in the 11 Jul 2024 order form and a separate £4,500 connectors line in the 8 Apr 2025 order form.
  • The 29 Jul 2024 onboarding plan sets about four weeks to hand over, but the executed 11 Jul 2024 order form sets an eight-week implementation.

Commitments: The 30 Jun 2025 order form set 99.5% availability and a P1 first response of 1 business hour. It also set a credit of 10% of one month's fee for each month with an availability breach, with no credit for data freshness. These ran to 24 Jul 2026.

The executed DPA keeps Customer Data in Penmaen Software's Snowflake account. It also requires breach notice without undue delay and advance notice of new sub-processors.

Gaps: All 19 documents were read. None shows whether Penmaen Software renewed after 24 Jul 2026, who signed for the customer or what was invoiced.

The documents also do not show whether Tom Ashdown and Marcus Bell are still employed at BG-Demo. Accounting and HR records are needed.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Executed terms

As at Fri 9 Oct 2026
  • BillingAnnual, in advance; 30 days from invoiceSource: doc_164_016
  • End2026-07-24Source: doc_164_016
  • Price£48,500 annual recurring chargeSource: doc_164_016
  • Service levels["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee for each month with an availability breach", "Credits for availability only, not data freshness"]Source: doc_164_016
  • Start2025-07-25Source: doc_164_016
  • Term months12Source: doc_164_016
AImade from

Documents

Updated 9 Oct 26

19 documents in 6 folders; 4 drafts hang on their executed paper.

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Penmaen Software - Renewal ProposalPenmaen Software - Order Form (signed)The 19 May 2025 renewal proposal states contracted ARR of £44,100, but the executed 11 Jul 2024 order form sets £39,600 a year and no executed document states £44,100.
Penmaen Software - QBRPenmaen Software - Order Form (signed)The 19 Jun 2025 QBR states contracted ARR of £44,100, but the executed 8 Apr 2025 order form is a separate £4,500 connectors line and states no such figure.
Penmaen Software - Onboarding PlanPenmaen Software - Order Form (signed)The 29 Jul 2024 onboarding plan sets about four weeks to hand over, but the executed order form sets an eight-week implementation.
AImade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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