AI facts
Current to 14 Oct 26Hensall Grange Care, a Lincoln care services organisation, has no contract, no invoices and no usage with BB-Demo. The new Starter deal, amount £26k with ACV £20k, closed lost on 18 May 2023 with the reason no decision. Wendy Skelton, Operations Director, joined a discovery call on 21 Mar 2023 and a demo on 19 Apr 2023. The last interaction was an unanswered roundtable invitation on 9 Nov 2024, and no other deal is recorded.
Profile
Updated 9 Oct 26- IndustryCare servicesSource: CRM company record
- Websitehensallgrange.exampleSource: CRM company record
- CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
- HQ cityLincolnSource: CRM company record
- Size480 employeesSource: CRM company record
- CRM ownerNell AshcombeSource: CRM company record · Chief Executive Officer and Co-founder
- TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
- StateLostSource: AI assessment · Written 14 Oct 2026
AI opinion
Current to 14 Oct 26Lost, because the only deal closed lost on no decision and nothing has moved since. The champion's approvers never joined a call and the economic buyer has no recorded contact. One opportunity: a fresh approach to Wendy Skelton at the v2 Starter price.
Key facts
Updated 9 Oct 26- Last contact9 Nov 2024Email: Revenue leaders roundtable, London · 699 days before 9 Oct 2026
Next step
Current to 14 Oct 26- What
- Nell Ashcombe sends Wendy Skelton a personal win-back note that reopens the admissions-to-invoices use case at the v2 Starter list of £22k and asks for a call with her director and IT. re_engage
- Who
Nell Ashcombe
- When
- This week by 9 Oct 2026
- Why
- Nell Ashcombe should write personally to Wendy Skelton, the former champion, to reopen her admissions-to-invoices use case at the v2 Starter list of £22k. The ask is a call that includes her director and IT, who never joined in 2023.
The story
Current to 14 Oct 26Lost: Hensall Grange Care's only deal, a new Starter at ACV £20k, closed lost on 18 May 2023 for no decision. There is no contract and there are no invoices. Nell Ashcombe should write to Wendy Skelton to reopen the account at the v2 Starter list of £22k.
Lost: Hensall Grange Care never signed. Its only deal, a new Starter with amount £26k and ACV £20k, closed lost on 18 May 2023 for no decision, so there is no contract, no invoices and no renewal date.
There is no usage to read. Wendy Skelton, Operations Director, was the champion on the 21 Mar 2023 discovery call and the 19 Apr 2023 demo, both run by Nell Ashcombe, with Tobias Renwick joining the demo.
No news or tickets are recorded. The main risk is that Wendy's director and IT never joined a call, and Martin Coupland, Chief Executive, has no recorded contact; the 9 Nov 2024 invitation to Jackie Revill drew no reply.
Nell should write personally to Wendy by 9 Oct 2026. The note should reopen the admissions-to-invoices use case at the v2 Starter list of £22k and ask for a call with her director and IT.
ARR journey
Platform usage
Documents
Open deals
Open tickets
Activity
- 26 Nov 2024eventRevenue leaders roundtable
+27
- 9 Nov 2024email_threadRevenue leaders roundtable, London
- 19 Apr 2023callHensall Grange Care / BB-Demo – Demo
- 21 Mar 2023callHensall Grange Care / BB-Demo – Discovery
- 21 Feb 2023dealHensall Grange Care – New
Contacts
Evidence trail
Updated 9 Oct 26Hensall Grange Care's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 3 AI summaries of 4 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not yet analysed.
The trail as a list (block, record, entity, raw row)
- Activity page block
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Revenue leaders roundtable entity
- event_platform/events.csv evt_0785_roundtable raw row
- event_platform/registrations.csv evt_0785_roundtable:per_0505 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_0703 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_10302 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_10303 raw row
- event_platform/registrations.csv evt_0785_roundtable:per_11703 raw row
- +24 more
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- Hensall Grange Care / BB-Demo – Discovery entity
- AI opinion page block
- Hensall Grange Care lost AI record
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Discovery call: three care homes, Starter scope AI record
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Discovery entity
- Starter demo on admissions data AI record
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Demo entity
- Roundtable invitation, London AI record
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- +4 more
- Hensall Grange Care – New entity
- Hensall Grange Care lost AI record
- ARR journey (not yet analysed) page block
- facts.arr_monthly:org_117 facts table
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Hensall Grange Care – New entity
- facts.arr_monthly:org_117 facts table
- AI facts page block
- Hensall Grange Care lost AI record
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Discovery call: three care homes, Starter scope AI record
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Discovery entity
- Starter demo on admissions data AI record
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Demo entity
- Roundtable invitation, London AI record
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- +4 more
- Hensall Grange Care – New entity
- Hensall Grange Care lost AI record
- Contacts page block
- Wendy Skelton entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/contacts.csv per_11701:org_117 raw row
- Hensall Grange Care entity
- Martin Coupland entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/contacts.csv per_11702:org_117 raw row
- Hensall Grange Care entity
- Jackie Revill entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/contacts.csv per_11703:org_117 raw row
- Hensall Grange Care entity
- Wendy Skelton entity
- Open deals (not yet analysed) page block
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- Documents (not yet analysed) page block
- document_store/files.csv * raw row
- hero page block
- Hensall Grange Care lost AI record
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Discovery call: three care homes, Starter scope AI record
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Discovery entity
- Starter demo on admissions data AI record
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Demo entity
- Roundtable invitation, London AI record
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- +4 more
- Hensall Grange Care – New entity
- facts.reconciliation_t0:org_117 facts table
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Signals: Hensall Grange Care signals (no model)
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- Hensall Grange Care lost AI record
- Key facts page block
- facts.reconciliation_t0:org_117 facts table
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Signals: Hensall Grange Care signals (no model)
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- facts.reconciliation_t0:org_117 facts table
- Evidence trail page block
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- The story page block
- Customer: Hensall Grange Care AI record
- Hensall Grange Care lost AI record
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Discovery call: three care homes, Starter scope AI record
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Discovery entity
- Starter demo on admissions data AI record
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Demo entity
- Roundtable invitation, London AI record
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- +4 more
- Hensall Grange Care – New entity
- Win-back note to Wendy Skelton at v2 Starter AI record
- Hensall Grange Care lost AI record
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- crm/deal_line_items.csv deal_117_01:1 raw row
- crm/deal_line_items.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:1 raw row
- crm/deal_stage_history.csv deal_117_01:2 raw row
- crm/deal_stage_history.csv deal_117_01:3 raw row
- +2 more
- Hensall Grange Care entity
- Discovery call: three care homes, Starter scope AI record
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Discovery entity
- Starter demo on admissions data AI record
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Demo entity
- Roundtable invitation, London AI record
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- mailbox/messages.csv thr_117_0001:1 raw row
- mailbox/threads.csv thr_117_0001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- +4 more
- Hensall Grange Care – New entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Signals: Hensall Grange Care signals (no model)
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care entity
- Hensall Grange Care lost AI record
- Discovery call: three care homes, Starter scope AI record
- Hensall Grange Care / BB-Demo – Discovery entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_001 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Discovery entity
- Starter demo on admissions data AI record
- Hensall Grange Care / BB-Demo – Demo entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- call_recorder/calls.csv call_117_002 raw row
- Hensall Grange Care entity
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Hensall Grange Care / BB-Demo – Demo entity
- Roundtable invitation, London AI record
- Hensall Grange Care entity
- crm/companies.csv org_117 raw row
- Revenue leaders roundtable, London entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- Hensall Grange Care entity
- +1 more
- Hensall Grange Care lost AI record
- Customer: Hensall Grange Care AI record
- Next step page block
- Open tickets (not yet analysed) page block
- Profile page block
- Sources page block
- Platform usage (not yet analysed) page block