Skip to content

Amara Obi

Staff

Customer Success Manager · customer_success · reports to Sofia Marchetti

Amara Obi is a London Customer Success Manager who joined on 13 Oct 2025. Her book is renewal-heavy, with usage falling or flat at several accounts and value cases being asked for before renewal terms are discussed.

How they work

Insight

Current to 14 Oct 26

Amara Obi is a London Customer Success Manager who joined on 13 Oct 2025. Her book is renewal-heavy, with usage falling or flat at several accounts and value cases being asked for before renewal terms are discussed.

Role: Amara joined BG-Demo on 13 Oct 2025 as a Customer Success Manager in London, reporting to Sofia Marchetti. She runs QBRs, check-ins and renewal notices for her accounts.

Book: She carries 14 organisations, led by Carnmoor Fleet Leasing with an activity count of 36 and Harrowden Foods with 23. HR counts show 64 calls attended, 62 email threads and 0 tickets assigned.

Evidence: Recent reads show several customers asking for usage proof before discussing price, including Carnmoor, Harrowden, Clonvara and Fulford Ings. Active users are down at Silverbeck and Bayard Lane after staff losses.

Now: Two Harrowden Foods calls are booked for 12 Oct 2026 with overlapping slots, and the diary needs confirming. Clonvara's term ends 31 Oct 2026 and Carnmoor's ends 1 Dec 2026.

AI · claude-sonnet-5-5 · 14 Oct 2026

On record

Updated 9 Oct 26

Organisations12

Calls64

Email threads62

Deals0

Documents13

Events1

Computedmade from

Calls

Renewal28 Sep 2026Clonvara Insurance Services · Amara Obi

Qbr23 Sep 2026Clonvara Insurance Services · Amara Obi

Qbr22 Sep 2026Harrowden Foods · Amara Obi

Check In21 Sep 2026Carnmoor Fleet Leasing · Amara Obi

Check In17 Sep 2026Silverbeck Energy Services · Amara Obi

Time off

From	To	Type	Days	Status
9 Nov 2026	10 Nov 2026	holiday	2	booked
11 Aug 2026	24 Aug 2026	holiday	10	taken
8 Jul 2026	8 Jul 2026	sick	1	taken
1 Jul 2026	7 Jul 2026	holiday	5	taken
19 Jan 2026	23 Jan 2026	holiday	5	taken
2 Jan 2026	2 Jan 2026	holiday	1	taken
8 Dec 2025	10 Dec 2025	holiday	3	taken
24 Nov 2025	24 Nov 2025	holiday	1	taken
17 Nov 2025	17 Nov 2025	holiday	1	taken

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header. Type a question, or pick one of the examples.

Search finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Glass Claude Project, where Claude answers from the same data using the B-Glass tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email support@b-glass.example or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.