Scheduling demo

Email thread

After a call, Matteo Ricci proposed a technical demo with the solutions engineer for the customer success team. Katharina Richter agreed to next week, Wednesday afternoon. Logistical thread.

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As at Fri 9 Oct 2026

After a call, Matteo Ricci proposed a technical demo with the solutions engineer for the customer success team. Katharina Richter agreed to next week, Wednesday afternoon. Logistical thread.

Ask: Matteo asked Katharina, Head of Customer Success at Wiesenthal Software, to see how the brain works for her customer success team.

Customer view: Katharina accepted promptly and chose Wednesday afternoon next week.

Next: Theo, the solutions engineer, was to send an agenda and link that afternoon. The evidence does not show the demo being held.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-09-10

Last message2026-09-10

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Messages

Matteo Ricci 10 Sep 2026 09:30
to Katharina Richter
Hi Katharina, Following our call yesterday, I'd like to arrange a technical demo with Theo, our solutions engineer. This will give you a chance to see how the brain works for your customer success team. Are you available next week? Best regards, Matteo
Katharina Richter 10 Sep 2026 11:50
to Matteo Ricci
Hi Matteo, Yes, next week works. Wednesday afternoon would suit us best. Thanks, Katharina
Matteo Ricci 10 Sep 2026 13:54
to Katharina Richter
Perfect. Theo will send through a demo agenda and the link this afternoon. Best regards, Matteo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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