Discovery follow-up

Email thread

After the demo, An Peeters agreed a Thursday 10:00 call on Growth implementation. On 20 Aug 2026 she said she must discuss with management and would return next week. The evidence does not show a reply after that.

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What was said

What this says

As at Fri 9 Oct 2026

After the demo, An Peeters agreed a Thursday 10:00 call on Growth implementation. On 20 Aug 2026 she said she must discuss with management and would return next week. The evidence does not show a reply after that.

Ask: Matteo Ricci wanted to walk through the implementation approach and the first few weeks of Growth. An Peeters accepted a Thursday 10:00 slot.

Customer view: She found the call helpful but needs management approval before moving on. The thread shows no commitment, price discussion or objection.

Next: She promised to be back in touch the following week. The thread does not show whether she did, so the deal depends on a management decision BG-Demo has not yet seen.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages4

First message2026-08-18

Last message2026-08-20

Emailmade from

Messages

Matteo Ricci 18 Aug 2026 10:13
to An Peeters
Good morning An, Thank you for yesterday's demo. I'd like to walk through the implementation approach and what the first few weeks of Growth look like. Are you free Thursday morning? Best regards, Matteo
An Peeters 18 Aug 2026 10:35
to Matteo Ricci
Matteo, Thursday at 10:00 works. An
Matteo Ricci 19 Aug 2026 09:00
to An Peeters
Perfect. I'll send a call link. Best regards, Matteo
An Peeters 20 Aug 2026 15:32
to Matteo Ricci
Thanks Matteo. That was helpful. I need to discuss with management. I'll be back in touch next week. An

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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