Follow-up on the Growth proposal

Email thread

Jordan Pike sets out a £62k Growth proposal including the one-off implementation fee, with a 18 Mar 2026 target close. CFO Raymond Tsai asks for the payback and the split between implementation and subscription before the order form.

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What was said

What this says

As at Fri 9 Oct 2026

Jordan Pike sets out a £62k Growth proposal including the one-off implementation fee, with a 18 Mar 2026 target close. CFO Raymond Tsai asks for the payback and the split between implementation and subscription before the order form.

Ask: Jordan wants the security review questions in early and asks what Raymond needs to sign off. Raymond replies with two requests: the payback on the £62k, and the split between one-off implementation and recurring annual subscription.

Customer view: Raymond says 18 Mar 2026 is workable and wants the order form once the split is clear. He is engaged but wants the numbers first.

Next: BG-Demo owes a clear split and a payback case. The security review remains the main open item.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2026-02-11

Last message2026-02-12

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Messages

Jordan Pike 11 Feb 2026 12:37
to Caitlin Mercer, Raymond Tsai
Hi Caitlin, hi Raymond, Thanks for the time on our last call. Here's where we are. The proposal is for the Growth tier, so your customer success team sees each distributor's tickets, usage and renewal calls together. The total value of the deal is £62,000, which includes the one-off implementation fee. I am working toward a close on 18 Mar 2026, but that date is yours to move. To be transparent, the main open item is the security review, and I would like to get your team's questions in early so nothing surprises us late. What would make this a yes? If there is anything Raymond needs to see to sign off, tell me and I will get it to you. Thanks, Jordan
Raymond Tsai 12 Feb 2026 13:03
to Jordan Pike
Jordan, Thanks. What is the payback on the £62,000? Please split it for me: how much is the one-off implementation and how much is the recurring annual subscription. Send me the order form once the split is clear. 18 Mar 2026 is workable on our side. Raymond Tsai Chief Financial Officer, Pemaquid Analytics On 11 Feb 2026, at 12:37, Jordan Pike wrote: > The total value of the deal is £62,000, which includes the one-off implementation fee.

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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