What was said
What this says
As at Fri 9 Oct 2026Tom Ashdown sent the Growth order form at £56k total deal value, aiming for signature by 10 Nov 2025. Ruud Verhoeven said the amounts match but he needs to confirm payment terms. Tom's nudge on 11 Nov 2025 has no reply.
Ask: Tom wanted the order form signed by 10 Nov 2025 so implementation could be planned.
Customer view: Ruud confirmed the amounts match the proposal, with implementation and subscription as separate lines. He holds off signing until finance confirms payment terms.
Next: The target date passed and there is no customer response to the 11 Nov 2025 nudge. Tom offered to go through the payment terms together.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 6 Nov 2025 12:06Hi Ruud, The order form for the Growth tier is ready for your signature. The total deal value is £56,000, and the order form shows the one-off implementation fee and the annual subscription as separate lines, as you asked. We are aiming to have it signed by Monday 10 Nov 2025 so the implementation can be planned. If you have any questions, let me know. Best, Tom
- Ruud Verhoeven 6 Nov 2025 14:26Tom, I have checked the order form against the proposal. The amounts match what we discussed. I still need to confirm the payment terms with our finance team before I sign. I will come back to you. Met vriendelijke groet, Ruud Verhoeven
- Tom Ashdown 11 Nov 2025 14:08Hi Ruud, Just a quick nudge on the order form. I know the date we were aiming for, 10 Nov 2025, has passed, so no drama, but it would be good to get it signed so we can book the implementation team. Is there anything from the payment terms check I can help with? If it's easier, let's get something in the diary and go through it together. Cheers, Tom