Renewal conversation: finding a time

Email thread

Marcus Bell asked Conor Daly for a renewal call on the Growth subscription running to 14 Aug 2026. Conor agreed to a call but first wants the signed order form to check terms.

made from

What was said

What this says

As at Fri 9 Oct 2026

Marcus Bell asked Conor Daly for a renewal call on the Growth subscription running to 14 Aug 2026. Conor agreed to a call but first wants the signed order form to check terms.

Ask: Marcus proposed 30 minutes to confirm paperwork and go through the order form, including the 40 licensed users, with usage numbers.

Customer view: Conor wants the signed order form first and wants to be clear which version is the signed one.

Next: Marcus needs to send the executed order form so the call can happen early the following week.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages2

First message2026-05-12

Last message2026-05-15

Emailmade from

Messages

Marcus Bell 12 May 2026 16:06
to Conor Daly
Hi Conor, Your Growth subscription runs to 14 Aug 2026, so I'd like to set up a short call about the renewal. Aoife is aware. The plan is to confirm the paperwork and go through the order form, including the 40 licensed users, so nothing comes as a surprise. I'll also bring the usage numbers. Shall we book 30 minutes in the next week or two? Let me know what suits. Thanks, Marcus
Conor Daly 15 May 2026 17:25
to Marcus Bell
Marcus, Thanks for this. Fair enough on the timing. Before we speak, could you send me the signed order form so I can check the terms against it? I'd like to be clear which version is the signed one. I can do a call early next week once I've had a look. Conor

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help