What was said
What this says
As at Fri 9 Oct 2026Marcus Bell proposed a 30 minute check-in showing usage by agency group. Aoife Mulcahy agreed and said she wants to see usage per group. Thursday morning was booked.
Ask: Marcus wants to review how Carrowkeel is getting on a few months in, saying usage is moving in the right direction.
Customer view: Aoife was warm and engaged, and is watching a few agency groups and wants usage per group.
Next: Marcus to send the invite and prepare usage by agency group for Thursday morning.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2025-11-24
Last message2025-11-24
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Messages
- Marcus Bell 24 Nov 2025 08:54Hi Aoife, Hope the week has started well. I'd like to book a check-in on how Carrowkeel is getting on with the brain now that you're a few months in. I've pulled the numbers and usage is moving in the right direction, so I'd like to show you what the team is asking and where the support ticket and renewal data is being used most. Shall we book 30 minutes this week or next? Happy to jump on a call whenever suits. Thanks, Marcus
- Aoife Mulcahy 24 Nov 2025 11:18Hi Marcus, Grand, let's do it. Good timing too, I've a few agency groups I'm watching and I'd love to see the usage per group. I'm free Wednesday afternoon or Thursday morning. Would either of those work for you? Thanks a million, Aoife
- Marcus Bell 24 Nov 2025 13:36Hi Aoife, Thursday morning works for me. I'll send an invite shortly and share my screen at the start so we can go through the usage by agency group. If there's anything specific you'd like me to pull beforehand, just let me know. Thanks, Marcus
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