Proposal and security discussion
Email thread Trevanion Marine · sales
Chris Openshaw, Managing Director at Trevanion Marine, held back on the Starter proposal until BG-Demo explains its data security approach. Tom Ashdown answered and offered a security review call. No customer reply follows.
What was said
What this says
As at Fri 9 Oct 2026Chris Openshaw, Managing Director at Trevanion Marine, held back on the Starter proposal until BG-Demo explains its data security approach. Tom Ashdown answered and offered a security review call. No customer reply follows.
Ask: Chris said he and Ian Nuttall had reviewed the proposal but needed to understand BG-Demo's approach to data security before going further, given the customer information they handle.
Customer view: security is the gate to the Starter proposal, which remains an open item. Tom's answer rests on data staying in the customer's own Snowflake account.
Next: the thread ends with Tom's offer of a security review call and no customer response, so the evidence does not show whether it was taken up.
The thread
Updated 9 Oct 26Messages
Tom Ashdown 13 Nov 2023 14:47Hi Ian and Chris, Thanks for yesterday. I've put together a proposal for the Starter tier that I think gives you a strong foundation. Let me know if you'd like to talk through anything. Cheers, Tom
Chris Openshaw 16 Nov 2023 14:46Tom, Ian and I have reviewed the proposal. Before we go further, we need to understand your approach to data security given the customer information we handle. Chris- Tom Ashdown 16 Nov 2023 17:24Ian and Chris, That's a great question. Your data stays in your Snowflake account, we don't access it. I can arrange a security review call with our team if that would help. Cheers, Tom