Your renewal, Clonvara Insurance Services

Dear Brendan, I'm Amara, your Customer Success Manager at BG-Demo. I'm writing to give you formal notice that your Growth subscription comes up for renewal on 31 Oct 2026. Here is where things stand: - Current contracted annual recurring revenue: £46,800 - Licensed users: 40 - Renewal in our records: the open renewal deal currently stands at £55,000, and Lewis will confirm exactly what that covers - Target date to have the renewal settled: 23 Oct 2026 Here's what the numbers say on usage: more of your team has been using the brain over the last quarter, which is encouraging, and I'd like to build on that. Lewis, who is copied, will send you the renewal paperwork for your review. Please take whatever time you need to read it. Could you let me know who else at Clonvara should be involved in the decision? Best, Amara

Dear Amara, Thank you for the notice, and for introducing yourself. Before we go further, I would like to be clear about which version we are looking at. I keep the folder of every version of our supplier contracts, and the figure you quote for the renewal deal is different from the contracted annual amount. From a compliance point of view, I would like the difference explained in writing before I consider anything. Please ask Lewis to send the proposed renewal terms, and I will review them against the executed order form. I do not sign drafts, so I will need the final version, and I would rather we did this properly than quickly. I would be glad to hear what you have in mind for the team's use of the brain over the coming year. Kind regards, Brendan Moran