Renewal conversation for Brakkevoort

Email thread

Marcus Bell asked CFO Marloes Hendriks for a renewal conversation before the Growth term ends on 31 Mar 2026. She offered the second week of January and asked for contract terms and the invoice schedule first.

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As at Fri 9 Oct 2026

Marcus Bell asked CFO Marloes Hendriks for a renewal conversation before the Growth term ends on 31 Mar 2026. She offered the second week of January and asked for contract terms and the invoice schedule first.

Ask: Marcus wants a time to talk through the Growth renewal and offered to share the usage picture and terms beforehand.

Customer view: Marloes is willing to meet but wants the contract terms and current invoice schedule in advance to check against the contract. She restated that billing is quarterly in advance, as agreed.

Next: send the terms and invoice schedule and fix a slot in the second week of January.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-12-24

Last message2025-12-29

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Messages

Marcus Bell 24 Dec 2025 11:17
to Marloes Hendriks
Dear Marloes, I am writing ahead of your Growth subscription renewal, as your current term ends on 31 Mar 2026. I would like to find a time in the new year to talk through the renewal with you. I can share the usage picture and go over the terms with you beforehand. Would early January suit you, or is later in the month better? Kind regards, Marcus Bell Customer Success Manager, BG-Demo
Marloes Hendriks 29 Dec 2025 08:57
to Marcus Bell
Marcus, Thank you for your note. The second week of January is possible for me. Please send the contract terms and the current invoice schedule in advance, so I can check them against the contract before we speak. Billing is quarterly in advance, as agreed. Met vriendelijke groet, Marloes Hendriks

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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