B-Glass
Calderbrook Housing Group logo

Finding time to talk about the renewal

Email thread

Calderbrook Housing Group logo Calderbrook Housing Group · sales

Daniel Okafor asked for thirty minutes on the Growth renewal. Helen Marsden agreed but wants it to cover what the platform delivered, with sources for each figure, and flagged internal discussion about platform plans.

What was said

What this says

As at Fri 9 Oct 2026

Daniel Okafor asked for thirty minutes on the Growth renewal. Helen Marsden agreed but wants it to cover what the platform delivered, with sources for each figure, and flagged internal discussion about platform plans.

Ask: Helen proposed Tuesday or Wednesday morning, ideally around 10:00, the week after next, and wants an invitation for one of those slots.

Customer view: she does not want the call to be only about dates and paperwork, and she mentioned wider internal discussion about platform plans that she would not speak for.

Next: Daniel sends an invitation for one of the slots.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2025-06-05
Last message2025-06-05

Messages

  1. Daniel Okafor
    Daniel Okafor 5 Jun 2025 11:25
    to Helen Marsden
    Hello Helen, Thank you again for your time on our last call. I wanted to pick up one thing just to close the loop: your Growth subscription runs to 1 Sep 2025, so it feels like the right moment to sit down and talk about how the brain has worked for your team and what you would want from the next term. Would you have thirty minutes in the next couple of weeks? I'd like to hear how the team is finding it, and what the board pack needs from us going forward. I can fit around your diary, mornings tend to be easiest for me. I'll come back to you with a calendar invitation as soon as you let me know what suits. Best wishes, Daniel
  2. Helen Marsden
    Helen Marsden 5 Jun 2025 12:19
    to Daniel Okafor
    Daniel, Thanks for getting in touch. Yes, I'm happy to have the conversation, though I should say up front that I don't want it to be only about dates and paperwork. The board will ask what the platform has delivered for the arrears and repairs sections of the pack, and I need to be able to show the source for each figure. I'm out for part of next week. The week after is better, Tuesday or Wednesday morning, ideally around 10:00. If you can send an invitation for one of those I'll accept it. One other point: there is some wider discussion internally about our platform plans. It isn't mine to speak for, so I'd rather we kept to what I can answer on the day. Kind regards, Helen

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only