Finding a time for our check-in
Email thread Calderbrook Housing Group · cs
Daniel Okafor opens the renewal conversation early, with the contract running to 1 Sep 2025. Helen Marsden welcomes it and asks for a usage view, because the board will ask what the brain is worth.
What was said
What this says
As at Fri 9 Oct 2026Daniel Okafor opens the renewal conversation early, with the contract running to 1 Sep 2025. Helen Marsden welcomes it and asks for a usage view, because the board will ask what the brain is worth.
Ask: Helen wants a view of how usage has changed across the team, set against what the business intelligence team has delivered.
Customer view: she is open to the renewal conversation and thanked Daniel for raising it early. The value question is hers to answer to the board, and she needs figures to do it.
Next: Daniel to meet on Monday afternoon or Tuesday morning with a usage and value view.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 11 Mar 2025 12:48Hello Helen, Thank you for the helpful note after our last conversation. I'd like to book our next check-in, and I think it would be good to start looking ahead to the renewal conversation too, with the contract running to 1 Sep 2025. There is no rush, but I would rather we talked early than late. Would later this week or early next week work for you? Mornings are easiest for me. Best wishes, Daniel
Helen Marsden 11 Mar 2025 14:25Daniel, Thank you for raising it early. Early next week suits me better, as this week is taken up with the board pack. Monday afternoon or Tuesday morning would be fine. It would help if you could bring a view of how usage has changed across the team, so that I can set it against what the business intelligence team has delivered. The board will ask what the brain is worth, and I would like to have the figures to hand. Kind regards, Helen