Invitation: BG-Demo webinar later this month

Email thread

Sofia Marchetti invited Paul Rigby to a BG-Demo webinar on 21 Nov 2024 and said his usage has been growing. This is an invitation with no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Sofia Marchetti invited Paul Rigby to a BG-Demo webinar on 21 Nov 2024 and said his usage has been growing. This is an invitation with no customer response in the thread.

Ask: Sofia invited Paul to the online webinar, welcomed a colleague and offered the recording if he cannot attend.

Customer view: There is no customer response in the thread, so interest is not shown.

Next: Paul would need to reply for joining details to be sent. Sofia also wanted to hear how his team is finding things so far.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages1

First message2024-11-09

Last message2024-11-09

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Messages

Sofia Marchetti 9 Nov 2024 17:09
to Paul Rigby
Dear Paul, I hope you are well, and apologies for writing on a Saturday. I wanted to get this to you before the week begins. We are running an online BG-Demo webinar on Thursday 21 November 2024, and I would like to invite you. Since you run the repairs reporting and look after the brain day to day, I think you would get a lot from it, and it is a good chance to hear how other teams are using their data and to put your own questions to us. It is online, so there is no travel, and you are welcome to bring a colleague from your team if they would find it useful. If you cannot make the live session, let me know and I will make sure you get the recording afterwards. It would also be good to hear how your team is finding things so far. Your usage has been growing nicely, which is lovely to see, and I would like to make sure you have everything you need. If you would like to come, just reply to this email and I will send over the joining details. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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