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Training session for the consultants

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Callie Brennan offers Josh Penrose, a senior consultant, a practical training session. Josh accepts a Tuesday at 14:00 slot and says spotting clients who have gone quiet is exactly what he wants from the brain.

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What this says

As at Fri 9 Oct 2026

Callie Brennan offers Josh Penrose, a senior consultant, a practical training session. Josh accepts a Tuesday at 14:00 slot and says spotting clients who have gone quiet is exactly what he wants from the brain.

Ask: Callie wants a short, practical session on client lookup, pipeline position and spotting accounts that have gone quiet. Jenna had suggested Josh as an early user.

Customer view: Josh is positive and specific. He wants the session kept to the gone-quiet use case.

Next: run the session at 14:00 on the Tuesday and focus on quiet-client detection.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2024-02-13
Last message2024-02-16

Messages

  1. Callie Brennan
    Callie Brennan 13 Feb 2024 16:25
    to Josh Penrose
    Hi Josh, Jenna suggested you as one of the first consultants to try the brain, so I'd like to book a short training session with you. It's practical: how to look up a client, see where a placement is in the pipeline, and spot accounts that have gone quiet. What I need from your side is a slot that won't clash with a client call. Would Thursday afternoon or Friday morning suit? Thanks, Callie
  2. Josh Penrose
    Josh Penrose 16 Feb 2024 11:57
    to Callie Brennan
    Hi Callie, Quick one, sorry for the slow reply, I've been chasing a placement all week. Next week is better. Tuesday at 14:00 would be great if you've got it. Seeing which clients have gone quiet is exactly what I want, so keep it to that and I'm happy. Cheers, Josh

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