Carrowkeel Software - Renewal Proposal
Documentfinal Carrowkeel Software · renewal proposal · final · 8 Jun 2026
Final renewal proposal from Sophie Ling dated 8 Jun 2026 for Carrowkeel Software's Growth tier: one year, billed annually in advance, annual price £50k for 40 licensed users. It is a proposal, not an executed order form.
What it says
What this says
As at Fri 9 Oct 2026Final renewal proposal from Sophie Ling dated 8 Jun 2026 for Carrowkeel Software's Growth tier: one year, billed annually in advance, annual price £50k for 40 licensed users. It is a proposal, not an executed order form.
What it is: a renewal proposal by Sophie Ling, Account Executive, marked "Status: Final". It covers the Growth tier term ending 14 Aug 2026.
Commits: "Term | One year, billed annually in advance" with "Annual price | £50k" and "Licensed users | 40". Service levels "remain the standard Growth service levels".
Unusual: nothing off the standard terms. The £50k equals the v2 Growth list price, against £42k contracted for the current term.
Not settled: the text does not show the order form was signed, who at Carrowkeel Software sponsors it, or any discount. It also states active use "has eased slightly" and is "well below the number of licensed users", so value must be shown at the quarterly review. The as-of date is after 14 Aug 2026 and the document does not show the outcome.
As found in this document
As at Fri 9 Oct 2026- Date end14 Aug 2026Source: the AI read of this record
- Date renewal14 Aug 2026Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- TermOne year, billed annually in advanceSource: the AI read of this record
- Licensed users40Source: the AI read of this record
- Annual price£50,000Source: the AI read of this record
- Deal amount£50,000Source: the AI read of this record
- Service levelsremain the standard Growth service levelsSource: the AI read of this record
Body
Carrowkeel Software - Renewal Proposal
Status: Final. Prepared by Sophie Ling, Account Executive, BG-Demo. Dated Monday 8 June 2026.
1. Background
Carrowkeel Software has been a BG-Demo customer on the Growth tier since 15 Aug 2025. Its customer success team uses B-Glass to read support tickets, renewals and product usage for each agency group across Ireland and the UK.
The current term ends on 14 Aug 2026. This proposal sets out the terms on which BG-Demo would like to renew.
2. How the first year has gone
- Contracted annual recurring revenue for the current term is £42k.
- Invoices have been paid on time, with nothing overdue.
- Support demand has been very light: no tickets in the last month and none at high priority.
- Active use has eased slightly against the prior quarter and is well below the number of licensed users, so there is room for more of the team to benefit.
3. Proposal
| Item | Detail |
|---|---|
| Customer | Carrowkeel Software |
| Tier | Growth |
| Deal type | Renewal |
| Term | One year, billed annually in advance |
| Licensed users | 40 |
| Annual price | £50k |
| Deal amount | £50k |
Read the whole document (1,972 characters)
The renewal keeps everything in the Growth tier: the connector allowance, search, chat and pages, the dashboards builder and quarterly business reviews. Service levels remain the standard Growth service levels.
4. What we would like to do together
- Review which agency groups and which colleagues in customer success use the brain most, and bring the quieter ones in.
- Use the quarterly review to show questions asked and dashboards built, so the value is visible to Carrowkeel Software's leadership.
- Confirm the renewal comfortably before the current term ends.
5. Next steps
- Sophie Ling shares this proposal with the Carrowkeel Software sponsor.
- Marcus Bell, customer success manager, walks the team through usage and adoption.
- Both sides agree the renewal order form ahead of 14 Aug 2026.