Carrowkeel Software - Order Form (signed)
Documentexecuted Carrowkeel Software · order form · executed · 1 Aug 2025
Executed order form signed 1 Aug 2025 for a Growth subscription, 15 Aug 2025 to 14 Aug 2026. Availability 99.5%, P1 first response 1 business hour. Subscription £42k a year after a 5% first-term discount, plus a £12k one-off implementation fee.
What it says
What this says
As at Fri 9 Oct 2026Executed order form signed 1 Aug 2025 for a Growth subscription, 15 Aug 2025 to 14 Aug 2026. Availability 99.5%, P1 first response 1 business hour. Subscription £42k a year after a 5% first-term discount, plus a £12k one-off implementation fee.
What it is: an executed order form under the MSA and the DPA signed on 1 Aug 2025, for the Growth tier. Sophie Ling signed for BG-Demo; the customer signatory is named only as "Authorised signatory".
Commits: "Annual, in advance" billing with "30 days from invoice" payment. Service levels are availability 99.5%, P1 first response of 1 business hour, and a service credit of "10% of one month's fee, for availability only".
Unusual: the 5% discount "applies to the first term only", so the net subscription price changes at renewal. The total contract value of £54k "is not an annual price".
Not settled: the end date of 14 Aug 2026 is before the as-of date, and the document states no renewal terms or auto-renewal. It does not show what replaced it, so renewal status needs checking against later paper and invoices.
As found in this document
As at Fri 9 Oct 2026- Date end14 Aug 2026Source: the AI read of this record
- Date signed1 Aug 2025Source: the AI read of this record
- Date start15 Aug 2025Source: the AI read of this record
- Price£41,800Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's fee, for availability onlySource: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
- Annual recurring subscription£41,800Source: the AI read of this record
- One-off implementation fee£12,000Source: the AI read of this record
- Total contract value£53,800Source: the AI read of this record
- ImplementationImplementation: Growth (eight weeks, up to eight connectors)Source: the AI read of this record
The document
Body
Carrowkeel Software - Order Form (signed)
Status: Executed Signed: 1 Aug 2025
Parties
| Customer | Carrowkeel Software, Dublin |
| Supplier | BG-Demo, London |
| BG-Demo account owner | Sophie Ling, Account Executive |
| BG-Demo customer success manager | Marcus Bell |
This order form is made under the Master Services Agreement between the parties and the Data Processing Agreement signed on 1 Aug 2025.
Term
| Tier | Growth |
| Start date | 15 Aug 2025 |
| End date | 14 Aug 2026 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass: Growth subscription | 1 | £44k | 5% | £42k | Yes |
| IMP-GROWTH | Implementation: Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No |
Commercial summary
| Annual recurring subscription | £42k |
| One-off implementation fee | £12k |
| Total contract value | £54k |
Read the whole document (2,367 characters)
The discount of 5% applies to the first term only. The total contract value includes the one-off implementation fee and is not an annual price.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee, for availability only |
The nightly refresh follows the standard schedule for every tier. Service credits for this order form relate to availability and not to data freshness.
Implementation
BG-Demo will connect up to the number of connectors named in the implementation line and build B-Glass inside the Customer's own Snowflake account. The Customer's customer success team will use the brain to read support tickets, renewals and product usage for each agency group.
General
- Invoices are issued annually in advance and are payable within the payment terms above.
- Any change to this order form must be agreed in writing by both parties.
- This executed order form decides the contracted price and terms for the period shown.
Signatures
| For Carrowkeel Software | For BG-Demo | |
|---|---|---|
| Name | Authorised signatory | Sophie Ling |
| Title | Authorised signatory of the Customer | Account Executive |
| Date | 1 Aug 2025 | 1 Aug 2025 |
Unusual terms
As at Fri 9 Oct 2026- 5% discount on first term only
- Total contract value includes one-off fee and is not an annual price