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Carrowkeel Software - Proposal

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Carrowkeel Software logo Carrowkeel Software · proposal · final · 27 Jun 2025

A proposal dated 27 Jun 2025 for the Growth tier: annual subscription £42k, total deal amount £54k including one-off implementation. It is a proposal, not an executed order form, and states no availability or P1 response figure.

What it says

What this says

As at Fri 9 Oct 2026

A proposal dated 27 Jun 2025 for the Growth tier: annual subscription £42k, total deal amount £54k including one-off implementation. It is a proposal, not an executed order form, and states no availability or P1 response figure.

What it is: a BG-Demo proposal prepared by Sophie Ling for Carrowkeel Software. It covers pages, chat and search, the dashboards builder and quarterly reviews with Marcus Bell, over helpdesk, CRM and product usage sources.

Commits: it states "The annual subscription price is £42k." and a total deal amount of £54k that "includes the one-off implementation fee; it is not an annual price." Invoices are payable on BG-Demo's standard terms.

Unusual: nothing off standard terms. The service level is only "the standard Growth service level", with no figures written out.

Not settled: the proposal does not show whether the order form was issued or signed, the implementation fee on its own, connector delivery dates or a start date. It is a proposal and an open item until executed paper says otherwise.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Price£41,800Source: the AI read of this record
  • Growth subscription£41,800 annual, in advanceSource: the AI read of this record
  • Total deal amount (including implementation)£53,800Source: the AI read of this record
  • Invoice paymentpayable on BG-Demo's standard termsSource: the AI read of this record
  • Service levelthe standard Growth service levelSource: the AI read of this record

Body

Carrowkeel Software - Proposal

Prepared for Carrowkeel Software by Sophie Ling, Account Executive, BG-Demo · 27 Jun 2025

1. Context

Carrowkeel Software is a Dublin vendor of lettings and property-management software for letting agents in Ireland and the UK. Its customer success team needs to read support tickets, renewals and product usage together, per agency group, without stitching several systems together by hand.

BG-Demo proposes B-Glass: one AI-queryable layer over those sources, built and run inside Carrowkeel Software's own Snowflake account, so your data stays in your environment.

2. What is included

The Growth tier, designed for several teams working from shared data.

  • Pages, chat and search across the connected sources
  • The dashboards builder, for per-agency-group views the customer success team can build and own
  • Quarterly business reviews with your BG-Demo customer success manager, Marcus Bell
  • The Growth user allowance and connector allowance, with the standard Growth service level

3. Scope of the first phase

Read the whole document (2,442 characters)
AreaWhat the brain will cover
Support ticketsThe helpdesk, so ticket history can be read per agency group
RenewalsThe CRM, so renewal dates and status sit beside usage
Product usageUsage data from Carrowkeel Software's own platform

Implementation is a one-off, fixed-fee engagement. It connects the sources above, builds the first set of pages and dashboards, and trains your customer success team to ask questions of the brain.

4. Pricing

ItemAmount
Growth subscription, annual, in advance£42k
One-off implementation feeIncluded in the deal amount below
Total deal amount (including implementation)£54k

The annual subscription price is £42k. The deal amount of £54k is the total value of the deal and includes the one-off implementation fee; it is not an annual price. Invoices are payable on BG-Demo's standard terms.

5. How we work with you

Sophie Ling owns the commercial terms and will take you through the order form. Marcus Bell owns adoption after go-live, including the quarterly reviews and the renewal conversation.

6. Next steps

  1. Carrowkeel Software reviews this proposal.
  2. We confirm the final list of sources and any extra users or connectors.
  3. BG-Demo issues the order form under the MSA.
  4. Implementation starts once the order form is signed.
Documentsmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

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