What was said
What this says
As at Fri 9 Oct 2026Demo to Camilla Dewsbury of the brain on Hampton Lucy Estates' own lettings data. She asked about freshness, data ownership and implementation, accepted nightly refresh, and agreed to receive a Starter proposal.
What happened: Hannah Lowe showed a portfolio view of six properties, tenancies and invoicing. Priya Raman positioned Starter and quoted the price.
Customer view: Camilla asked how current the data is and whether it stays with them. She said the nightly refresh works for them, and she was neutral to positive throughout.
Commercial: Priya quoted nineteen-five for the subscription, six for implementation and twenty-five-five for the first year. A written proposal was promised for early the following week.
Watch: Camilla only said she would chat with the team. The call does not show who else is involved in the decision or what budget she holds.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Priya Raman to send the written proposal early the following week, then arrange a follow-up call.
Risks
As at Fri 9 Oct 2026- Camilla needs to consult her team, and the call does not show who decides.
Opportunities
As at Fri 9 Oct 2026- Starter subscription with four connectors and implementation, with Growth dashboards as a later upgrade.
Transcript
- Priya RamanHi Camilla, can you hear me OK?
- Camilla DewsburyYes, all good here.
- Priya RamanBrilliant, thanks for making time this afternoon. Hannah's our solutions engineer and she's going to walk you through the brain using your property data.
- Hannah LoweHi Camilla. I've loaded your lettings information into a demo: properties, tenancies, invoicing. Let me walk through the core capabilities, then we can dive into anything specific.
- Camilla DewsburyYep, go ahead.
- Hannah LoweSo on the screen here is your portfolio view: six properties, occupancy status, units between lets, outstanding invoices. If I ask 'Show me all properties with vacant units', the brain finds them instantly. Or 'What's outstanding across all active tenancies?', it calculates that across every property. You're not checking six spreadsheets.
- Camilla DewsburyThat's neat. How current is the information?
- Hannah LoweWe refresh nightly by seven in the morning. Changes during the day, you see them the next morning.
- Camilla DewsburyThat works for us.
- Hannah LoweGood. The brain isn't locked into a template. You ask questions and it answers. On invoicing, if I ask 'How much have we invoiced this year? What's outstanding? When did we invoice this landlord?', the brain answers all of that. One query instead of manual reconciliation.
- Camilla DewsburyAnd all this data stays with us?
- Hannah LoweCompletely. We build the brain inside your own Snowflake account. Your data never leaves your environment. We just provide the query layer.
- Priya RamanSo security and data ownership is entirely yours. For Starter, which is right for you, you get up to four connectors. Your property system, accounting system, whatever matters most. Up to fifteen users, chat, search, and basic pages. Growth adds dashboards builder later if you want that.
- Camilla DewsburyWhat's the difference between chat and pages?
- Hannah LoweChat is conversational: you ask, you get an answer, you follow up. Pages are like saved reports. Build them once, they refresh nightly, you share them with your team.
- Camilla DewsburyOK. And implementation, how involved?
- Priya RamanFour weeks fixed. We handle connector setup, data mapping, everything technical. We just need someone from your side to answer questions about your data structure and sign off when it's live. Then we do a check-in to make sure everything's working.
- Camilla DewsburyAnd pricing, is that annual?
- Priya RamanAnnual, paid upfront. You're looking at nineteen-five for the subscription, six for implementation. All-in first year is twenty-five-five. That covers the four connectors, setup, everything. After year one it's just the nineteen-five unless you add connectors or users.
- Camilla DewsburyOK. If we wanted to move forward?
- Priya RamanI'll get a proposal to you early next week. Everything in writing: pricing, what's included, timeline, contract terms. You review it, loop in whoever you need to, then we can do a follow-up call. Does that work?
- Camilla DewsburyYep, sounds good. I'll chat with the team.
- Priya RamanPerfect. Cheers Camilla, thanks so much for the time. Speak soon.
- Camilla DewsburyCheers. Bye.