B-Glass
Sophie Ling

Vossberg Logistik / BG-Demo – Demo

Callcompleted

Vossberg Logistik logo Vossberg Logistik · 29 Oct 2025 10:15

Lena Vogel, Head of Insight, saw the demo on her own connectors and said she was impressed. She asked about price and asked for materials to socialise internally. No decision yet; she will go back to her management team.

What was said

What this says

As at Fri 9 Oct 2026

Lena Vogel, Head of Insight, saw the demo on her own connectors and said she was impressed. She asked about price and asked for materials to socialise internally. No decision yet; she will go back to her management team.

What happened: Hannah Lowe ran the demo on anonymised Salesforce, TMS and finance data. Sophie Ling covered the architecture, the Enterprise tier and the twelve-week implementation.

Customer view: Lena asked about real-time freshness, the user pool and implementation length, then said she was impressed. She asked for case studies to socialise the proposal internally.

Commercial: Sophie quoted Enterprise at one-forty all-in, implementation and first year subscription together. A proposal conversation was offered but not yet booked.

Watch: Lena will loop in her management team and respond the following month, so the buying decision sits with people who were not on the call. The evidence does not show who they are.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Enterprise demo, pricing interest
Importance
upsell
Sentiment
positive
Voice
champion

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Sophie Ling to send the deck, case studies and rough timeline promised on the call.
  • Sophie Ling to book the proposal conversation once Lena has consulted her management team.

Risks

As at Fri 9 Oct 2026
  • The decision needs management team approval and the evidence does not show who those people are or whether they will attend.
  • Real-time expectations were probed, and nightly refresh may need managing against operational use.

Opportunities

As at Fri 9 Oct 2026
  • Enterprise tier with SSO, Premium support, twenty connectors and 150 users fits a logistics firm with high shipment volume.
  • Case studies from similar logistics companies could help Lena win internal backing.

Transcript

  1. Sophie Ling
    Sophie Ling
    Morning, Lena. Lovely to see you. Hannah's here, she's going to walk you through the demo today on your own data.
  2. Hannah Lowe
    Hannah Lowe
    Hi Lena. How are you? So I've had a look at your connectors. Salesforce for customer contracts, your TMS for shipments, finance system for invoices. We've built a little demo environment with anonymised data from each of those to show you how the brain brings them together.
  3. Lena Vogel
    Lena Vogel
    Great. I'm keen to see how it handles the volume. We move a lot of shipments through the TMS every day.
  4. Hannah Lowe
    Hannah Lowe
    Absolutely. So the brain indexes everything: contracts, shipments, invoices. And you query across them in natural language. Let me show you. This is the chat interface. I'm asking, 'Show me all shipments for customer X in Q3 that went late.' Normally you'd have to jump between three systems. Here, the answer comes back with the shipments, the customer contract, the SLA terms, and the invoices for rework. One query.
  5. Lena Vogel
    Lena Vogel
    Okay, so is that real-time?
  6. Hannah Lowe
    Hannah Lowe
    The data refreshes nightly, complete by seven in the morning. It's fresh enough for most operational decisions. If you're making a call in the afternoon and you saw the morning's data, you're up to date.
  7. Lena Vogel
    Lena Vogel
    And what if I want to drill in further or build a report?
  8. Hannah Lowe
    Hannah Lowe
    We have two interfaces for that. One, you can keep chatting: refine the query, ask follow-ups. Two, we have a dashboards builder where you can build bespoke reports without code. Sophie, you want to walk through the architecture?
  9. Sophie Ling
    Sophie Ling
    Sure. So the brain sits inside your Snowflake account. We don't move your data anywhere. We build connectors to pull from Salesforce, your TMS, finance, whatever systems you name. We load into Snowflake, build the unified schema, and then the interfaces: chat, search, dashboards, query against that. You control the data, you control who accesses it via SSO. Enterprise tier gives you that level of control, plus Premium support from a named engineer, twenty connectors, one-fifty users.
  10. Lena Vogel
    Lena Vogel
    One-fifty users: is that per seat licence or?
  11. Hannah Lowe
    Hannah Lowe
    It's an included pool. You manage who's active in that pool. Some weeks you might have ninety active, some weeks one-twenty. As long as you're under one-fifty, there's no overage. If you need more, we'd talk about expanding.
  12. Lena Vogel
    Lena Vogel
    How long is implementation?
  13. Sophie Ling
    Sophie Ling
    Enterprise is twelve weeks. First two weeks are security review. We make sure we understand your data governance and compliance needs. Then six weeks on connectors and data mapping. Final four weeks on testing, training, and optimisation.
  14. Lena Vogel
    Lena Vogel
    And who do we work with day-to-day?
  15. Sophie Ling
    Sophie Ling
    You get Hannah as the lead: she owns the technical architecture and the connector design. I'm your commercial and strategic contact. And once you're live, you get assigned a named CSM for the support side.
  16. Lena Vogel
    Lena Vogel
    Okay, I'm impressed. What's the investment?
  17. Sophie Ling
    Sophie Ling
    Enterprise is one-forty all-in: implementation and first year subscription together. We'd have a proposal conversation after this demo if you're interested in moving forward.
  18. Lena Vogel
    Lena Vogel
    Yeah, I'd like to. Can you send over some materials, case studies, that sort of thing, so I can socialise this internally?
  19. Sophie Ling
    Sophie Ling
    Of course. I'll send a deck, a couple of case studies from similar logistics companies, and a rough timeline. Happy to do another call if you want to drill into anything.
  20. Lena Vogel
    Lena Vogel
    Great. I'll loop in my management team and get back to you next month.
  21. Sophie Ling
    Sophie Ling
    Perfect. Cheers, Lena. Speak soon.

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only