Auerhain Industrietechnik / BG-Demo – Proposal
Callcompleted
Auerhain Industrietechnik · 13 Mar 2026 10:30
Lewis Kerr walked Jonas Lehmann and Lena Becker through the Growth proposal at £60k a year. Jonas said the capability looks right but wanted cost and timeline clarity. Mid-May go-live was floated against sign-off that may not land before the end of April.
What was said
What this says
As at Fri 9 Oct 2026Lewis Kerr walked Jonas Lehmann and Lena Becker through the Growth proposal at £60k a year. Jonas said the capability looks right but wanted cost and timeline clarity. Mid-May go-live was floated against sign-off that may not land before the end of April.
What happened: Lewis presented Growth at £60k annually, implementation included, with eight weeks to build, 40 users, eight connectors and quarterly QBRs. He offered to send the MSA and order form the same day.
Customer view: Jonas said the capability looks right and asked for the cost and the timeline. Lena called mid-May tight and the push to sign by month end aggressive.
Commercial: Jonas said sign-off takes two to three weeks and he could not promise before the end of April. That sits awkwardly with Lewis's end-of-month ask and the mid-May target.
Watch: Asked about adding users later, Lewis deferred it to renewal. The call does not show how the £60k is built up.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Lewis Kerr to send the MSA and order form the same day.
- Lewis Kerr to check in the following Friday on sign-off progress.
- Confirm connectors and access in a technical scoping call.
Risks
As at Fri 9 Oct 2026- Mid-May go-live is tight and depends on customer access and connector scoping.
- Customer sign-off may not land before the end of April, against Lewis's end-of-month ask.
Opportunities
As at Fri 9 Oct 2026- Growth includes 40 users and eight connectors, which leaves headroom for later expansion.
Transcript
Lewis KerrJonas, Lena, good morning. Thanks for making time. So Lena's seen the demo and you've both had a chance to look at where this lands for you, wanted to talk through the proposal and see if we're aligned.
Jonas LehmannThanks, Lewis. Yes, Lena's briefed me. The capability looks right. Before we go further, I need to understand the cost and the timeline.- Lewis KerrFair enough. So on the commercial piece: Growth tier is 59500 annually. That includes the implementation, eight weeks, and you're on quarterly QBRs after that. No additional per-user fees, no per-connector fees. It's one price.
Lena BeckerAnd if we want to add users later, that's...?- Lewis KerrWe'd talk to you about that at your renewal. For now, Growth gives you up to 40 users, which I think is more than you need. And eight connectors: we'd build out your ticketing system, customer base, and you've got headroom if you want to add more later.
- Jonas LehmannSo if we sign up now, when would we go live?
- Lewis KerrDepends a bit on your side, getting us access, confirming with your team what you want to connect. Assuming that's straightforward, we'd target mid-May. But that's something we'd confirm in the technical scoping call.
- Lena BeckerMid-May is tight. Is there any flex on that?
- Lewis KerrWe can certainly aim for it. Implementation is eight weeks from when you sign, so if you signed in the next couple of weeks, you'd be looking at early May, potentially mid-May, depends on the connectors.
- Jonas LehmannWhat happens if we sign in April? Would that push it out?
- Lewis KerrIt could, yes. The sooner you sign the sooner we can lock in your go-live date. I'd recommend we try to get this done by end of this month so you've got that certainty.
- Lena BeckerThat's aggressive. What do you need from us to move that fast?
- Lewis KerrA signed order form is really all I need. I can send you the MSA and the order form today, and we'll need sign-off from your side: legal, procurement, whoever signs contracts for you. How long does that usually take?
- Jonas LehmannA couple of weeks if all goes smoothly, maybe three. Could be faster if I push it, but I can't promise before the end of April.
- Lewis KerrAll right. That still gets us a reasonable window. Let me send the docs over today, and why don't we check in next Friday to see where you are with sign-off? If there are any questions on the commercial terms, happy to talk through them.
- Jonas LehmannThat sounds fair. Send them over and we'll get moving.
- Lewis KerrI will today. Cheers, Jonas, Lena.