B-Glass
Elena Novak

Wexmoor Property Group / BG-Demo – Check In

Callscheduled

Wexmoor Property Group logo Wexmoor Property Group · 23 Oct 2026 14:30

Who was there

BG-Demo

Them

Call prep

As at Fri 9 Oct 2026

This is the first check-in since Dana Whitaker reported a third ticket in a month on 30 Sep 2026. Finance is questioning 40 seats, and the Growth renewal falls on 2 Feb 2027, 116 days away. The call needs to close the fault and then turn to value.

Context: Wexmoor is on Growth at £50k a year to 1 Feb 2027, with no renewal order form and no open deal. Calls describe only seven or eight active licence holders, while the platform records 37.

Approach: Open with the unresolved ticket and give Dana its owner, cause and fix. Then turn to value: the one-page summary, a usage view by team, and the seat options Jordan Pike was asked to prepare.

Watch for: Dana may push to hand licences back before the adoption work lands. The records do not show whether the ticket has been fixed, so check its status with Bethan Lister, the proposed owner, before the call.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Booked

Updated 9 Oct 26
Date2026-10-23
Time14:30
Typecheck_in
Statusscheduled

Transcript

No transcript: the call is scheduled and not recorded.

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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