B-Glass
Tobias Renwick

User role question

Ticketclosed

Tannahill Systems logo Tannahill Systems · User role question

Customer asks if roles can provide read-only dashboard access while allowing query execution. Tobias confirms granular configuration is possible and notes most customers adjust permissions over time.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Customer asks if roles can provide read-only dashboard access while allowing query execution. Tobias confirms granular configuration is possible and notes most customers adjust permissions over time.

Problem: Scott is checking whether the brain supports granular permissions, specifically read-only access to dashboards with query execution allowed. Handling: Tobias confirmed the capability exists and shared that most customers start tight and loosen, or start loose and tighten, depending on usage patterns. Watch: Good technical engagement; customer is thinking through their adoption strategy.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryaccess_permissions
Channelchat
First response (min)71
CSAT5
Helpdeskmade from

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  1. Scott Galbraith
    created · Scott Galbraith 17 Apr 2023 12:29
    Quick question - when I set up user roles in the brain, is there a way to give someone read-only access to the dashboards but allow them to run queries? Or is it all or nothing?
  2. Tobias Renwick
    Public reply · Tobias Renwick 17 Apr 2023 13:40
    Good question. Roles are granular - you can absolutely set read-only on dashboards while allowing query access. It's not all or nothing. The honest answer is most customers either lock roles tightly at the start and loosen over time, or start loose and tighten later depending on what works. Happy to discuss the approach for your team. Best, Tobias
  3. Tobias Renwick
    Status change · Tobias Renwick 20 Apr 2023 16:36
  4. Status change · 24 Apr 2023 23:59
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