Dashboard Text Formatting Issue

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Kelvinhaugh Pension Services · Dashboard Text Formatting Issue

Kirsteen reported a stat box on the Scheme Overview dashboard displaying cramped text. Olivia identified a CSS padding issue and assigned it to Samir for fixing.

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What happened

What this says

As at Fri 9 Oct 2026

Kirsteen reported a stat box on the Scheme Overview dashboard displaying cramped text. Olivia identified a CSS padding issue and assigned it to Samir for fixing.

Problem: A stat box on the Scheme Overview dashboard showing total membership had text that wrapped awkwardly, making it less readable than other stat boxes.

Handling: Kirsteen identified the specific dashboard and stat box. Olivia confirmed it was a CSS padding problem in the stat box formatting and assigned Samir (Software Engineer) to fix it. The ticket was marked solved on 2 Jan 2026, 31 days after creation.

Watch: Minor cosmetic issues are low risk, but the 31-day resolution time suggests low prioritisation. While Kirsteen was not blocked, repeated minor bugs could reduce her confidence in the dashboard builder.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

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Details

Updated 9 Oct 26

Prioritylow

Statusclosed

Categorybug

Channelemail

First response (min)605

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created · Kirsteen Boyd 3 Dec 2025 08:38
I've noticed a display issue on one of our dashboards. A stat box has text that doesn't quite fit - it's still readable but looks cramped compared to the other boxes. Nothing urgent, just thought you should know.
Public reply · Olivia Grant 3 Dec 2025 18:43
Hi Kirsteen, thanks for reporting that. Can you let me know which dashboard and which stat box you're seeing this on? I'll take a look at the formatting.
Public reply · Kirsteen Boyd 5 Dec 2025 14:17
It's on the Scheme Overview dashboard, the stat box showing total membership. The number fits but the text wrapping makes it look a bit squashed. At normal zoom it's harder to read than the other stat boxes on the same dashboard.
Internal note · Olivia Grant 5 Dec 2025 15:33
Text wrapping issue in stat box. Looks like CSS padding problem. Samir to check.
Status change · Olivia Grant 2 Jan 2026 11:17
Status change · 6 Jan 2026 23:59

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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